Fix Gray Areas Printing as Yellow in Acrobat DC
Question details
Users are experiencing an unintended color shift where gray elements in a PDF are rendered or printed as yellow.

- Product
- Adobe Acrobat DC and ACA 2017
- Device & OS
- not provided
- Scenario
- Opening or printing a PDF document generated from ACA 2017 using Adobe Acrobat DC.
- Observed behavior
- Areas designed to appear gray in the original file become yellow in the PDF viewer or on the printed page, particularly after installing Acrobat DC update 19.008.20071.
Before modifying your color settings, check if the gray areas appear yellow on your screen or only when physically printed, as this will help isolate whether it is a software rendering bug or a printer driver issue.
Update Acrobat and Printer Drivers
Installing the latest patches for your PDF viewer and printer can resolve known color-management and rendering bugs.
Software updates frequently include bug fixes for color rendering issues introduced in previous versions. Ensuring both your Acrobat DC application and physical printer drivers are up-to-date is the most effective first troubleshooting step.
Open Adobe Acrobat DC, navigate to the 'Help' menu at the top, and click 'Check for Updates'. Follow the on-screen prompts to install the latest version.
Open your computer's 'Device Manager', locate your printer under 'Print queues', right-click the specific printer device, and select 'Update driver'.
Verify and Adjust Color Settings
Checking the color management profiles in Acrobat ensures grayscale and RGB colors are translated correctly.
Use an Alternative PDF Export Method
Exporting the PDF using a different driver or built-in tool in the source application can prevent Acrobat-specific rendering errors.
Use WPS PDF to Print Accurately Without Color Shifts
If Adobe Acrobat DC continues to render gray areas as yellow due to update bugs, you can use WPS PDF to open, view, and print your architectural PDFs accurately. WPS PDF provides a lightweight, reliable alternative for rendering complex CAD exports without unexpected color distortion.
- 1. Open WPS PDF: Launch WPS Office and click on the 'PDF' tab from the home screen.
- 2. Load the CAD PDF: Click 'Open' and select the PDF file that was exported from ACA 2017.
- 3. Print the Document: Click the 'Print' icon or press Ctrl+P. Verify that the preview shows the gray areas correctly, select your printer, and click 'Print'.

Frequently Asked Questions
Why do gray areas in my PDF suddenly print as yellow?
This is typically caused by a color-management conflict or a rendering bug introduced in a specific software update, such as Acrobat DC update 19.008.20071, which misinterprets the grayscale color profiles from source programs like ACA 2017.
Can changing my printer settings fix the yellow tint?
Yes, if the issue only occurs on paper, bypassing the printer's color processing by selecting the 'Print As Image' option in your print dialog's advanced settings can often resolve unexpected color shifts.
Is there a way to prevent this color shift when creating the PDF?
Using an alternative PDF generator, such as AutoCAD's built-in 'DWG to PDF' plotter instead of the Adobe PDF virtual printer, can prevent the color profile from being misread when subsequently opened in Acrobat DC.




