PDF Conversion Issues

Fix Incorrect Page Size When Sending PostScript to Distiller in Photoshop

Bushra ParveenBushra Parveen Nov 2, 2026 868 views

Question details

The user experiences an issue where custom page sizes are lost, defaulting to an 8.5-by-11-inch format, when sending a PostScript file from Adobe Photoshop to Acrobat Distiller.

How to Fix Incorrect Page Size When Sending PostScript to Distiller
Product
Adobe Photoshop and Acrobat Distiller
Device & OS
not provided
Scenario
Creating a PDF with custom page dimensions from a Photoshop design via the print workflow.
Observed behavior
The custom page formats are not passed correctly through the PostScript print workflow, resulting in an incorrect 8.5 x 11 inch default page size when opened in Distiller.
Before you start

Verify the exact canvas and document dimensions in your original Photoshop file before initiating any PDF conversion.

Solution 1Recommended

Use the Save As PDF Command in Photoshop

Directly saving your Photoshop file as a PDF bypasses the PostScript print workflow, reliably preserving your custom page dimensions.

When you print to PDF, the application generates a PostScript file that is then processed by Distiller. During this handoff, custom page boundaries defined in the application are often dropped, causing Distiller to fall back to its default Letter size (8.5 x 11 inches). By bypassing the printing process and saving natively, the page geometry is maintained.

1
Open your document

Launch Adobe Photoshop and open the document you wish to convert to PDF.

2
Navigate to the Save As menu

Click on 'File' in the top menu bar, then select 'Save As' from the dropdown menu (or press Ctrl+Shift+S / Cmd+Shift+S).

3
Select the PDF format

In the Save As dialog box, click on the 'Format' dropdown menu and select 'Photoshop PDF'.

4
Finalize PDF settings

Click 'Save'. In the subsequent Adobe PDF preset dialog, configure your desired compression and output settings, then click 'Save PDF' to generate the file with its accurate custom dimensions.

Use the Save As PDF Command in Photoshop
Direct Export Advantage: Using Save As PDF not only retains the correct page size but also preserves layers, vector data, and transparency much better than the PostScript routing method.
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Frequently Asked Questions

Why does Acrobat Distiller default to 8.5 x 11 inches?

Acrobat Distiller defaults to a standard Letter size (8.5 x 11 inches) when the incoming PostScript file does not explicitly define custom page boundary settings. This frequently occurs when applications send print data rather than exporting native PDF parameters.

Can I force a custom page size directly within Acrobat Distiller?

Yes. Open Distiller, navigate to Settings > Edit Adobe PDF Settings, and modify the Default Page Size under the General tab to match your required dimensions before processing the PostScript file.

What is the difference between Print to PDF and Save as PDF?

Printing to PDF generates an intermediary PostScript file that strips out advanced application-specific features and sometimes custom geometry. 'Save as PDF' uses native export libraries, keeping dimensions accurate and preserving elements like layers and live text.