PDF Conversion Issues

Fix Unable to Find Adobe PDF Resource Files Error in Acrobat 2017

Kushani NimanthikaKushani Nimanthika Oct 28, 2026 869 views

Question details

The user needs to resolve an error preventing them from creating PDFs from Microsoft Office applications using the Adobe PDFMaker add-in.

How to Fix "Unable to Find Adobe PDF Resource Files" in Acrobat 2017
Product
Adobe Acrobat 2017 / Microsoft Office
Device & OS
Windows 10
Scenario
Creating a PDF from Microsoft Word, Excel, PowerPoint, or Outlook using the Acrobat PDFMaker plug-in.
Observed behavior
An error message stating "Unable to Find Adobe PDF Resource Files" or an administrator privileges error appears, and the PDF conversion fails.
Before you start

Save all your open Microsoft Office documents and ensure you have your Adobe Acrobat 2017 serial number accessible in case a reinstallation is necessary.

Solution 1Recommended

Install the Latest Acrobat 2017 Patch

Adobe has officially resolved the missing resource files issue in a software patch. Updating your Acrobat installation is the fastest and most reliable fix.

This error is a known issue in older builds of Adobe Acrobat 2017. Installing the latest official patch resolves the incompatibility with Microsoft Office.

1
Open Adobe Acrobat

Launch Adobe Acrobat 2017 on your Windows computer.

2
Check for updates

Click on 'Help' in the top menu bar, then select 'Check for Updates' from the drop-down menu.

3
Install the patch

Follow the on-screen prompts in the Adobe Updater window to download and install the latest patch.

4
Restart and test

Restart your computer, open a Microsoft Word document, and try creating a PDF using the Acrobat add-in again.

Install the Latest Acrobat 2017 Patch
Update Successful: Once updated, the PDFMaker add-in should seamlessly communicate with Microsoft Office applications without prompting for administrator privileges.
Seamless PDF Creation

Convert Word to PDF Easily with WPS Office

Skip the hassle of troubleshooting third-party add-ins and missing resource errors. WPS Office features a native, built-in PDF converter that allows you to save your documents as high-quality PDFs instantly, without requiring external plugins like Acrobat PDFMaker.

  1. 1. Open your document: Launch WPS Office and open your Word, Excel, or PowerPoint file.
  2. 2. Click Export to PDF: Navigate to the 'Tools' tab on the top ribbon and click the 'Export to PDF' button.
  3. 3. Adjust export settings: Choose your desired save location, page range, and export options in the dialog box.
  4. 4. Save the PDF: Click the 'Export' button to instantly generate your PDF file directly from the application.
No external add-ins or extra software installations required to create PDFs.Highly compatible with all Microsoft Office formats (.docx, .xlsx, .pptx).One-click Export to PDF feature built directly into the user interface.Free, lightweight, and fast document processing.
microsoft office alternative - wps office

Frequently Asked Questions

Why does Acrobat PDFMaker show an administrator privileges error in Word?

This error typically occurs because the Acrobat PDFMaker add-in is running on an outdated software build that lacks the necessary permissions to access Adobe resource files, or because the required Microsoft Visual C++ Redistributable libraries are missing from your Windows system.

Do I need to use the Acrobat Cleaner Tool to fix the PDF resource error?

In most cases, standard uninstallation via the Windows Control Panel is sufficient to fix the 'Unable to Find Adobe PDF Resource Files' error. You generally do not need to use the dedicated Acrobat Cleaner Tool unless a standard uninstall fails or leaves residual corrupted registry keys.

How do I re-enable the Acrobat PDFMaker add-in in Microsoft Office if it gets disabled?

Open your Microsoft Office application (such as Word), go to File > Options > Add-ins. In the 'Manage' drop-down at the bottom, select 'COM Add-ins' and click 'Go'. Ensure the checkbox next to 'Acrobat PDFMaker Office COM Addin' is checked, and click OK to reactivate it.