Fix Unable to Move Text Boxes in Acrobat Version 24.9.3.35572
Question details
Users are experiencing difficulties trying to move or precisely position text boxes in PDF documents after a recent app update.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Editing a PDF document to rearrange the layout by dragging and repositioning existing text boxes.
- Observed behavior
- Text boxes fail to move, cannot be dragged, or do not allow precise positioning after updating the software to version 24.9.3.35572.
Ensure you are using the exact Acrobat version mentioned (24.9.3.35572) and try testing the issue on a completely different PDF file to see if the problem is document-specific.
Document and Report the Bug to Adobe Support
Since this is a known issue tied to a specific version update, officially reporting your exact workflow helps developers release a patch.
The inability to move text boxes in this specific version is likely an application bug rather than a user error. Gathering evidence and reporting it to the official support channel is the most effective way to help isolate the cause.
Use your mobile device's screen recording feature to capture a short video showing your attempt to move the text box and the resulting failure.
Note down your specific mobile device make and model, operating system version, and confirm your Acrobat version is exactly 24.9.3.35572.
Contact Adobe Support, provide the workflow steps that trigger the issue, and attach your screen recording and device details.
Reinstall or Downgrade the Application
If you urgently need to bypass this bug, clearing the app data or reverting to an earlier version might temporarily restore functionality.
Easily Edit and Move PDF Text Boxes with WPS PDF
Don't let software bugs interrupt your workflow. WPS Office provides a highly compatible, lightweight, and free alternative for editing PDFs, allowing you to freely add, modify, and reposition text boxes across all your devices.
- 1. Open your PDF: Launch WPS Office and open the PDF document you need to modify.
- 2. Enter Edit Mode: Navigate to the 'Edit' tab on the top toolbar and select the 'Edit Text' tool.
- 3. Move the Text Box: Click on the target text box to select it, then drag the borders to reposition it anywhere on the page smoothly.
Frequently Asked Questions
Why are my text boxes suddenly unmovable in my PDF?
This is a known issue associated with Adobe Acrobat update version 24.9.3.35572, which occasionally prevents users from precisely dragging or repositioning text boxes depending on the device and operating system.
Will reinstalling the app fix the unmovable text box issue?
Reinstalling the app might help if a newer patch has been released. Otherwise, downgrading to an older version or using a reliable alternative like WPS Office is recommended for immediate editing needs.
Does this text box bug affect all PDF documents?
Not necessarily. The behavior can depend on the document type, the specific editing workflow being used, and the platform or device you are working on.
