How to Change the Default Font in PDF Form Drop-Down Lists
Question details
The user wants to change the default font applied to drop-down lists and list boxes in a PDF form to prevent characters from appearing as unreadable boxes.

- Product
- PDF Forms
- Device & OS
- not provided
- Scenario
- Fixing text rendering issues in interactive PDF form list controls, particularly after exporting the form from InDesign.
- Observed behavior
- Text inside list boxes or combo boxes displays as unreadable boxes instead of standard text due to missing font embedding or export bugs.
Ensure you have a capable PDF editor installed that allows modifying interactive form field properties, and determine whether your form uses combo boxes (drop-down lists) or list boxes (scrolling lists).
Manually Change Field Properties to Standard PDF Fonts
Adjust the appearance properties of each affected drop-down list or list box to use standard PDF fonts like Times Roman, which do not require embedding.
Unreadable text boxes often occur when a non-standard font is used but not successfully embedded into the PDF document. By switching the font to one of the Base 14 standard PDF fonts, you ensure the text will render correctly across all devices and PDF viewers.
Open your PDF document in your PDF editor and switch to the form editing mode to reveal the interactive fields.
Right-click on the specific drop-down list (combo box) or list box that is displaying the font incorrectly, and select 'Properties' from the context menu.
Navigate to the 'Appearance' tab within the Properties dialog box.
In the Text section, click the Font drop-down menu and choose 'Times Roman' from the top section. Avoid choosing fonts lower in the list like 'Times New Roman' as they may require embedding.

Batch Update Fonts Using the JavaScript Console
Use a brief JavaScript command to automatically update the textFont property of all combo boxes in a PDF document at once.
Easily Edit PDF Forms and Properties with WPS Office
WPS Office provides robust and user-friendly PDF editing tools, making it easy to create, modify, and fix interactive PDF form fields. Quickly adjust fonts, alignments, and borders without complex scripts.
- 1. Open the PDF File: Launch WPS Office and open your interactive PDF form.
- 2. Navigate to the Form Tools: Click on the 'Form' tab in the top ribbon to access the form editing capabilities.
- 3. Select the Combo Box: Click on the drop-down list or list box to select it, then open the field 'Properties'.
- 4. Adjust Font Appearance: In the properties panel, switch to the Appearance settings and assign a standard font to ensure high compatibility.

Frequently Asked Questions
Why are my PDF drop-down list items showing up as unreadable boxes?
This happens when a non-standard font is applied to the form field but isn't properly embedded in the document. The PDF viewer cannot render the characters and displays fallback boxes instead. Changing the font to a standard PDF font like Times Roman solves this.
What is the difference between a combo box and a list box in a PDF form?
A combo box is a standard drop-down list that expands when a user clicks on it to reveal options. A list box is a static scrolling box with visible up and down arrows on the side, allowing users to scroll through items without clicking a drop-down menu.
Do I need to manually embed fonts when creating PDF forms?
If you use the standard Base 14 PDF fonts (like Times Roman, Helvetica, or Courier) listed at the top of the appearance properties menu, you do not need to embed them. They are universally supported by all PDF readers.




