How to Comment on a Password-Protected Bank PDF
Question details
The user wants to know if it is possible to add comments or highlights to a password-protected bank PDF.

- Product
- Device & OS
- not provided
- Scenario
- Attempting to annotate or review a secured PDF document received from a bank.
- Observed behavior
- The PDF's security settings disable highlighting, commenting, and other annotation tools, even though the file can be viewed normally.
Check if you have the document owner's permission to modify the file, as you may need the permission password to unlock annotation features.
Verify Security Settings and Request Permission
Confirm if the document allows commenting and ask the creator to remove restrictions if it does not.
Bank PDFs are often locked with permission passwords to prevent tampering. If commenting is prohibited in the security settings, you cannot use annotation tools unless the restrictions are lifted by the document owner.
Open the PDF file in your PDF reader, then go to the 'File' menu and select 'Properties'.
Click on the 'Security' tab to view the document's restrictions. Look for 'Commenting' to see if it is marked as Allowed or Not Allowed.
If commenting is Not Allowed, contact the bank or the document creator to provide the permission password or issue an unrestricted copy of the PDF.
View and Annotate PDFs with WPS Office
WPS Office provides a comprehensive suite of PDF tools. If you have the required password or an unrestricted PDF, you can easily add comments, highlights, and annotations using WPS PDF.
- 1. Open PDF in WPS: Launch WPS Office and open your PDF document. If prompted, enter the required password.
- 2. Access Comment Tools: Navigate to the 'Comment' tab on the top ribbon to access highlighting, text boxes, and sticky notes.
- 3. Add Your Annotations: Select your preferred annotation tool and click anywhere on the document to start commenting.

Frequently Asked Questions
Why are my PDF highlighting and commenting tools grayed out?
This usually happens because the PDF has a permission password that restricts editing and commenting. You can check this in the document's Security Properties.
Can I remove the restriction if I am the owner of the bank PDF?
Yes, if you applied the password or have the permission password, you can go to the Security settings and remove the restrictions to enable commenting.
Are there third-party tools to unlock bank PDFs?
While there are unlocking tools available online, it is highly discouraged to use them for bank documents due to data privacy and security risks. Always request access from the document provider.




