Other PDF Issues

How to Disable Acrobat 2020 Windows Explorer Thumbnail Preview Handler

Kushani NimanthikaKushani Nimanthika Nov 3, 2026 868 views

Question details

The user needs to learn how to remove or disable the Windows Explorer thumbnail preview handler during or after installing Adobe Acrobat 2020 Classic Track.

How to Disable the Acrobat 2020 Windows Explorer Thumbnail Preview Handler
Product
Adobe Acrobat 2020 / Reader 2020
Device & OS
Windows
Scenario
Managing deployment configurations to prevent PDF thumbnails from automatically generating and displaying in Windows Explorer.
Observed behavior
The Adobe Acrobat installation includes a thumbnail preview handler by default, which the user wishes to remove via configuration or command line.
Before you start

Ensure you have administrator privileges on your Windows machine to execute MSI commands, and always test these commands in a controlled environment before deploying them network-wide.

Solution 1Recommended

Remove the Thumbnail Preview Handler via Command Prompt

Use the Windows Installer executable (MsiExec.exe) to modify the Adobe installation and strip out the preview handler feature.

If configuring the initial installer properties fails to disable the Windows Explorer thumbnail preview handler, you can manually remove the feature post-installation.

This method utilizes specific Product Codes for the Acrobat 2020 Classic Track and Reader 2020 Classic Track. Ensure you select the exact command that corresponds to your installed product.

1
Open Command Prompt as Administrator

Click the Start menu, type 'cmd', right-click on 'Command Prompt' in the search results, and select 'Run as administrator'.

2
Execute the removal command for Acrobat 2020

If you are running Adobe Acrobat 2020 Classic Track, type the following command and press Enter: MsiExec.exe /i {AC76BA86-1033-FFFF-7760-0E1401753200} REMOVE=ThumbnailPreviewHandler /qb

3
Execute the removal command for Reader 2020

If you are running Adobe Reader 2020 Classic Track instead, type this command and press Enter: MsiExec.exe /i {AC76BA86-7AD7-FFFF-7B44-AE1401753200} REMOVE=ThumbnailPreviewHandler /qb

4
Restart Windows Explorer

To guarantee the visual changes take effect immediately, open Task Manager, locate 'Windows Explorer' under the Processes tab, right-click it, and click 'Restart'.

Silent Execution: The /qb switch runs the Windows Installer with a basic user interface, processing the removal quickly without requiring additional manual clicks.
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  1. 1. Download WPS Office: Visit the official WPS website and download the free installation package.
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Frequently Asked Questions

Why does Adobe Acrobat install a thumbnail preview handler?

Adobe Acrobat installs this handler by default so users can see a graphical preview of the first page of a PDF directly within Windows Explorer, replacing the standard generic PDF file icon.

Can I disable PDF thumbnails directly in Windows Settings?

Yes. You can open File Explorer Options, navigate to the View tab, and check 'Always show icons, never thumbnails'. However, this setting globally disables thumbnails for all file types (like images and videos), not just PDFs.

Will removing the Thumbnail Preview Handler affect my ability to open PDFs?

No. Removing the thumbnail handler only stops Windows Explorer from rendering visual page previews for PDF files. You will still be able to open, read, and edit PDFs normally in your chosen PDF reader.