How to Download All Files from an Adobe Workspace
Question details
The user needs to learn how to select and download multiple files or all documents simultaneously from an Adobe online workspace to a local computer.

- Product
- Adobe Acrobat Online
- Device & OS
- not provided
- Scenario
- Backing up cloud-stored documents to local storage for offline access.
- Observed behavior
- The user is looking for the correct menu options and interface actions to trigger a bulk download from the Adobe files dashboard.
Ensure you have your Adobe ID and password ready to sign in, and that your computer has sufficient storage space to accommodate the downloaded files.
Download Multiple Files via Acrobat Online
Use the Acrobat web interface to select your desired files and download them in bulk directly to your computer.
Downloading multiple files from the Adobe cloud interface is straightforward. By utilizing the built-in selection tools, you can avoid downloading documents one by one.
Navigate to the Adobe Document Cloud sign-in page (files.acrobat.com) in your web browser and log in using your Adobe ID and password.
Locate the documents you wish to save. Click the checkbox next to each filename to select multiple files. If you want to download everything in a folder, check all visible document boxes.
Look at the top menu bar that appears after selecting your documents and click the 'Download File' icon. Choose a destination folder on your computer when prompted by your browser.

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Frequently Asked Questions
Can I download an entire folder from my Adobe workspace at once?
Yes. If your files are organized into a folder, you can often select the entire folder by checking the box next to its name and clicking the Download icon. The folder will typically save to your computer as a ZIP file.
Why is the Download icon missing in Acrobat online?
The Download icon only appears in the top menu bar when one or more files are actively selected. Ensure you have checked the box next to at least one document to activate the download options.
Where do my files go after I click download?
By default, the downloaded files are saved to your browser's designated 'Downloads' folder. You can change this behavior in your web browser's settings to prompt you for a save location each time.
Can I download files that were shared with me by others?
You can only download shared files if the file owner has explicitly granted you download permissions. If the owner has restricted access to 'View Only', the download option will be grayed out or hidden.




