How to Find and Download a Signed Acrobat Sign Agreement
Question details
The user needs to locate and download a PDF copy of an agreement they have already signed using Adobe Acrobat Sign.
- Product
- Adobe Acrobat Sign
- Device & OS
- not provided
- Scenario
- Attempting to view or download a document after completing the signature process via an Acrobat Sign link.
- Observed behavior
- The original signing link no longer opens the document and displays a message indicating that the document has already been signed.
Ensure you have access to the email inbox where the original signing request was sent, as completed documents are automatically emailed to all parties once fully executed.
Locate the Signed PDF in Your Email
Once a document is fully signed by all parties, Acrobat Sign automatically sends a final copy to all signers via email.
Because the original signing link expires after you complete your signature, the primary method for retrieving your document is through the automated confirmation email.
Log in to the email account associated with the address used to sign the agreement.
Look for an email from Adobe Acrobat Sign with a subject line containing 'Completed' or 'Signed and Filed'.
Open the email and scroll to the bottom to find the attached PDF file of the completed agreement.
Click the download icon on the PDF attachment to save the signed agreement to your local device.
Download from the Acrobat Sign Dashboard
If you have an active Acrobat Sign account, you can find all your completed agreements stored securely in your dashboard.
Request a Copy from the Sender
If you cannot find the email and do not have an Acrobat Sign account, the document creator can manually provide a copy.
View and Manage Your Signed PDFs with WPS Office
Once you have downloaded your signed agreement, use WPS Office to securely view, organize, and store your PDF documents. WPS Office provides a comprehensive, lightweight suite of PDF tools to handle all your document reading and management needs.
- 1. Install WPS Office: Download and install WPS Office on your computer or mobile device.
- 2. Open the PDF Reader: Launch WPS Office and click on the 'PDF' tab on the home screen to open the PDF module.
- 3. Import your agreement: Click 'Open' and locate the signed PDF agreement you downloaded from your email.
- 4. View and manage: Use the built-in reading tools to comfortably view your document, or use the file management features to securely store it.
Frequently Asked Questions
Why does the original Acrobat Sign link say the document is already signed?
For security and privacy reasons, the unique signing link sent to your email expires once you complete the signature process. This prevents unauthorized access. You must use the final email attachment or your account dashboard to view the completed document.
What if I didn't receive the final signed PDF in my email?
First, check your spam or junk folder for an email from Adobe Acrobat Sign. If it is not there, the document might still be waiting for other parties to sign, as the final PDF is only emailed once everyone has completed their part. Alternatively, the sender may have entered your email address incorrectly.
Can I edit the PDF agreement after it has been signed and downloaded?
No. Once a document is fully signed through Acrobat Sign, it is cryptographically sealed to ensure its legal validity. Any attempts to edit the document using a PDF editor will invalidate the digital signature and certify the document as tampered.
