How to Fix Acrobat DC Printing Blank Pages
Question details
The user experiences an issue where Adobe Acrobat DC prints blank pages instead of the actual PDF content.
- Product
- Adobe Acrobat DC
- Device & OS
- not provided
- Scenario
- Attempting to print a PDF document using the Adobe Acrobat DC desktop application.
- Observed behavior
- The printer successfully processes the print job but outputs completely blank pages rather than the document's text and images.
Before troubleshooting the software, ensure your printer has enough ink and paper, and try printing a test page from a different application like your web browser to confirm the issue is isolated to Acrobat DC.
Update Adobe Acrobat DC to the Latest Patch
Installing the latest patch (19.008.20074 or newer) resolves a known software bug that causes Acrobat DC to output blank pages.
Acrobat DC version 19.008.20071 has a known rendering bug that occasionally prevents the software from sending the actual document data to the printer spooler. Updating to the subsequent patch fixes this communication error.
Launch the Adobe Acrobat DC application on your computer.
Navigate to the top menu bar, select 'Help', and then click on 'Check for Updates...' from the dropdown menu.
If patch 19.008.20074 or a newer version is available, follow the on-screen prompts to download and install the update.
Once the installation is complete, reboot your computer to ensure all background print spooler services are refreshed.
Open your PDF file again and try printing to verify that the blank pages issue has been resolved.
Easily Print PDF Files Without Blank Page Errors
If Adobe Acrobat DC continues to give you rendering trouble, you can quickly bypass the issue by printing your documents with WPS Office. The built-in WPS PDF reader is lightweight, fast, and accurately communicates with your printer to ensure your documents print exactly as they appear on the screen.
- 1. Open PDF in WPS Office: Right-click your problematic PDF file, select 'Open with', and choose WPS Office from the list of applications.
- 2. Access the Print Menu: Click the 'Print' icon located on the top left of the toolbar, or simply press the Ctrl + P (Windows) or Cmd + P (Mac) shortcut.
- 3. Review Settings and Print: Review the print preview to ensure the content is visible, select your target printer, and click the 'Print' button to output your document.
Frequently Asked Questions
Why is my printer only printing blank pages when I try to print a PDF?
This issue is often caused by software bugs (such as the specific bug in Acrobat DC version 19.008.20071), outdated or corrupted printer drivers, or an empty ink cartridge. Ensuring your PDF reader and printer drivers are up to date usually resolves it.
How do I use the 'Print As Image' feature to fix blank pages?
In the Adobe Acrobat print dialog box, click on 'Advanced' near the top right. Check the box labeled 'Print As Image', click 'OK', and then print the document. This forces the printer to process the document as a simple image, bypassing complex font or rendering issues.
Could a corrupted PDF file cause blank printed pages?
Yes, if the PDF file itself is damaged or contains complex layers that the software struggles to flatten, it may print blank. Try re-downloading the PDF, or opening and printing it in an alternative PDF reader like WPS Office or your web browser.
Does clearing the print queue help fix PDF printing errors?
Yes. Sometimes a previously corrupted print job gets stuck and causes subsequent documents to print incorrectly or blank. You can clear the queue by going to your computer's 'Printers & Scanners' settings, selecting your printer, and canceling all pending documents.
