How to Fix Acrobat Pro 2017 Not Printing on Windows
Question details
Users are unable to complete a print job using Adobe Acrobat Pro 2017. The print dialog appears, but printing fails. Resetting preferences only offers a temporary fix.
- Product
- Adobe Acrobat Pro 2017
- Device & OS
- Windows
- Scenario
- Attempting to print a PDF document to a local or network printer.
- Observed behavior
- The Print dialog box opens successfully, but the print progress window fails and no document is printed. Deleting the Acrobat Preferences folder temporarily restores functionality, but the printing failure quickly returns.
Ensure your printer is properly connected and can print from other applications. Back up any custom settings, stamps, or digital signatures in Acrobat before proceeding with an uninstallation.
Perform a Clean Reinstallation using the Adobe Cleaner Tool
Use the official Adobe Acrobat and Reader Cleaner Tool to completely remove corrupted installation files, preventing the issue from returning.
Since manually deleting the Preferences folder only offers a temporary fix, the core issue likely stems from deeply corrupted installation files or conflicting registry entries. A standard uninstallation leaves residual files behind, so a specialized cleaner tool is required to fully resolve the printing block.
Visit the official Adobe website and download the Adobe Acrobat and Reader Cleaner Tool for Windows.
Execute the downloaded tool, accept the license agreement, select Acrobat Pro 2017, and follow the on-screen prompts to completely remove the software from your system.
Reboot your Windows PC to ensure all background processes and temporary files associated with the corrupted Acrobat installation are entirely cleared from memory.
Download the latest installer for Acrobat Pro 2017 from your Adobe account. Run the installer and complete the setup process.
Open the newly installed Acrobat Pro 2017, navigate to 'Help' > 'Check for Updates' in the top menu, and install any available patches to ensure optimal printer compatibility.
Check for Conflicting Background Processes
Identify and temporarily disable third-party security software that might be blocking the Acrobat print spooler.
Easily Print PDF Documents with WPS Office
If Acrobat continues to experience complex installation errors or printing failures, you can use WPS Office's built-in PDF tool to instantly open and print your PDF documents without the hassle of corrupted preference folders.
- 1. Install WPS Office: Download and install the free WPS Office suite on your Windows computer.
- 2. Open your PDF file: Right-click the PDF you want to print, select 'Open with', and choose WPS Office from the list.
- 3. Access the print menu: Click the 'Print' icon on the top toolbar or simply press Ctrl+P on your keyboard.
- 4. Print the document: Select your target printer, configure your desired page range and copies, and click 'Print'.
Frequently Asked Questions
Why does deleting the Acrobat Preferences folder only fix the printing issue temporarily?
Deleting the preferences folder forces Acrobat to generate fresh settings files. However, if the core installation files or registry entries are damaged, the application will eventually regenerate corrupted preferences during use, causing the printing failure to return.
Will using the Adobe Cleaner Tool delete my saved PDF files?
No. The Adobe Acrobat and Reader Cleaner Tool only targets application files, registry entries, and program preferences. Your saved PDF documents, images, and other personal files will remain completely safe on your hard drive.
How can I print my PDF right now if Acrobat is not working?
You can print your PDF immediately using alternative software like WPS Office. Alternatively, you can drag and drop your PDF file into a modern web browser like Google Chrome or Microsoft Edge, and press Ctrl+P to use the browser's built-in printing feature.
