How to Fix Acrobat Shared Review Creation Errors on Windows 10
Question details
The user is unable to create or post shared reviews using a shared network folder after upgrading to Windows 10.
- Product
- Adobe Acrobat Pro DC Classic
- Device & OS
- Windows 10
- Scenario
- Initiating a shared PDF review using an internal shared network folder for team collaboration.
- Observed behavior
- The shared review creation fails when using the standard Windows Explorer file path, preventing the review file from being posted to the network.
Ensure you have full administrative read and write permissions for the designated shared network folder before modifying path settings.
Use the DFS Path for Network Folders
Resolve the shared review creation error by using the Distributed File System (DFS) path instead of the default Windows Explorer path.
In many Windows 10 corporate environments, network drives are managed using a Distributed File System (DFS). Acrobat often fails to resolve the standard mapped drive path shown in Windows Explorer but will successfully connect if the exact DFS path is provided.
Open Windows Explorer and navigate to the shared network folder you intend to use for hosting the review.
Right-click the network folder and select 'Properties' from the context menu.
Click on the 'DFS' tab within the Properties window. Note the specific network path displayed here, which often differs from the standard Explorer path.
Copy the DFS path and paste it into Acrobat's shared review setup wizard when prompted for the network location. Proceed to post your review.
Share and Review PDFs Easily with WPS Office
Avoid complicated network paths and DFS configurations. WPS Office provides built-in cloud sharing and collaboration tools, allowing you to seamlessly share PDFs for review, add comments, and track changes without relying on local network drives.
- 1. Open the PDF Document: Launch WPS Office and open the PDF file you wish to send out for review.
- 2. Initiate Sharing: Click the 'Share' button located in the top right corner of the WPS PDF interface.
- 3. Configure Permissions: Choose to create a shareable cloud link and set the permissions to allow your colleagues to view and add comments.
- 4. Distribute the Link: Copy the generated link and send it to your team members via email or instant messaging for immediate collaboration.
Frequently Asked Questions
Why does Acrobat fail to recognize my shared network folder on Windows 10?
Windows 10 often maps network drives differently in corporate environments using Distributed File Systems (DFS). Acrobat may fail to resolve the standard mapped path but will accept the direct DFS path.
Where do I find the DFS tab in Windows 10?
You can find the DFS tab by right-clicking your mapped network folder in Windows Explorer, selecting 'Properties', and looking for the 'DFS' tab. This tab only appears if the folder is part of a DFS namespace.
Do I need special permissions to host a shared PDF review?
Yes, both the creator and the reviewers must have full read and write permissions to the shared network folder. This allows Acrobat to publish the initial file and reviewers to synchronize their comments.
