How to Fix Adobe Acrobat Pro DC Freezing When Creating PDFs
Question details
Adobe Acrobat Pro DC freezes and displays a 'Please wait, reading Adobe PDF' message immediately after successfully creating a PDF file.
- Product
- Adobe Acrobat Pro DC
- Device & OS
- not provided
- Scenario
- The user is attempting to create or combine PDF files using Adobe Acrobat Pro DC, often from Microsoft Word documents.
- Observed behavior
- The application successfully generates the PDF file but hangs indefinitely on the 'reading Adobe PDF' dialog, preventing any further actions like combining files.
Ensure you have saved all open documents to avoid data loss, and check if you have administrative privileges on your computer, as repairing software installations requires admin access.
Repair Acrobat and Microsoft Word Installations
Running the built-in repair tools for both Adobe Acrobat and Microsoft Word often resolves freezing issues caused by corrupted program files or integration glitches.
This freezing issue frequently occurs due to broken communication between Microsoft Word's PDF add-in and Adobe Acrobat Pro DC, or simply because of corrupted cache files within the Acrobat installation.
Open Adobe Acrobat Pro DC. Navigate to the 'Help' menu at the top of the application window and select 'Repair Installation'. Wait for the automatic repair process to finish.
If you are creating PDFs from Word documents, open your computer's 'Control Panel' or Windows 'Settings'. Go to 'Apps', locate Microsoft Office or Microsoft Word in the list, select 'Modify', and choose 'Quick Repair' or 'Online Repair'.
Go back to Adobe Acrobat, click the 'Help' menu, and select 'Check for Updates' to ensure you are on the latest version. Once updated, restart your computer to apply all system changes.
Create PDFs Smoothly with WPS Office
Instead of troubleshooting Adobe Acrobat integration freezes, you can easily create and combine PDFs using WPS Office. Its built-in PDF tools are fast, lightweight, and fully integrated with your documents, ensuring a crash-free experience.
- 1. Open your Document in WPS Office: Launch WPS Office and open the Word document or file you want to convert into a PDF.
- 2. Export to PDF: Go to the 'Tools' tab on the top ribbon and click on the 'Export to PDF' button.
- 3. Adjust Settings and Save: Select your desired export options, choose a save location on your computer, and click 'Export' to create your PDF instantly.
Frequently Asked Questions
Why does Adobe Acrobat say 'reading Adobe PDF' and freeze?
This usually happens due to corrupted installation files, conflicts with screen readers and accessibility tools trying to scan the document, or integration issues with the Microsoft Word add-in if the PDF was generated from an Office application.
Can I disable the 'reading Adobe PDF' accessibility feature to stop the freezing?
Yes, you can often bypass this issue by opening Adobe Acrobat, going to Edit > Preferences > Reading, and changing the 'Screen Reader Options' setting to 'Only read the currently visible pages'.
Does repairing or reinstalling Microsoft Word affect my existing documents?
No, running a repair or completely reinstalling Microsoft Word only replaces the application's program files. Your personal documents, PDFs, and saved data remain safe and unaffected on your drive.
