PDF Printing Issues

How to Fix Adobe PDF Printer Not Retaining Letter Page Size

Steve KSteve K Oct 28, 2026 868 views

Question details

The user is attempting to output a document in an 8.5 x 11-inch Letter format using the Adobe PDF Printer, but the resulting file does not keep the correct dimensions.

Fix Adobe PDF Printer Not Retaining Letter Page Size
Product
Adobe Acrobat PDF Printer
Device & OS
not provided
Scenario
Printing an existing PDF file to another PDF via the Adobe PDF virtual printer to enforce a Letter page size.
Observed behavior
The newly generated PDF file alters the page dimensions and fails to retain the expected 8.5 x 11-inch Letter paper size.
Before you start

Before troubleshooting, note that printing an existing PDF to another PDF (a process known as 'refrying') is generally unsupported and not recommended, as it frequently alters original page dimensions and removes interactive elements.

Solution 1Recommended

Configure Printer Setup and Paper Settings for Letter Size

Verify and explicitly force the Letter page size within the Adobe PDF printer properties and ensure all document scaling options are disabled.

When using a virtual PDF printer, the software may default to previous paper settings or scale the document based on the application's print dialog. Adjusting both the printer preferences and the print dialog settings ensures the correct 8.5 x 11-inch output.

1
Open the Print Dialog

Open your original document, go to the File menu, and select Print.

2
Access Printer Properties

Choose 'Adobe PDF' from your list of printers, then click on the 'Properties' or 'Preferences' button next to the printer name.

3
Set Adobe PDF Page Size

Navigate to the 'Adobe PDF Settings' tab. Look for the 'Adobe PDF Page Size' dropdown menu and select 'Letter'.

4
Verify Advanced Paper Size

Click on the 'Paper/Quality' tab, select 'Advanced', and verify that the 'Paper Size' is also explicitly set to 'Letter'. Click OK to save these printer settings.

5
Disable Page Scaling

Back in the main Print dialog box, locate the Page Sizing & Handling section. Select 'Actual Size' or 'None' to prevent the software from shrinking or scaling the document to fit printable margins.

Configure Printer Setup and Paper Settings for Letter Size
Verify Resulting Dimensions: After generating the new file, open it in your PDF reader, navigate to File > Properties, and check the Description tab to confirm the Page Size strictly reads 8.5 x 11 in.

Easily Manage PDF Page Sizes with WPS Office

Avoid the complications of 'printing to PDF' and virtual printer scaling issues. With WPS Office's built-in PDF tools, you can seamlessly adjust page sizes, set exact Letter dimensions, and export high-quality PDFs without losing your formatting.

  1. 1. Open your document: Launch WPS Office and open your existing PDF or document file.
  2. 2. Access Page Settings: Navigate to the Page or Print tab on the top menu ribbon to access your page layout options.
  3. 3. Set Letter Size: Choose Page Setup and explicitly select the Letter size (8.5 x 11 inches) from the paper format drop-down list.
  4. 4. Export directly to PDF: Instead of using a virtual printer, click Menu and select 'Export to PDF' to preserve the exact original page dimensions flawlessly.
Built-in PDF editor to resize and manage pages without virtual printersFully compatible with standard Adobe PDF formats and Microsoft Office filesSet explicit page boundaries (Letter, A4, Custom) easily via Page SetupLightweight application with a familiar, user-friendly interface
microsoft office alternative - wps office

Frequently Asked Questions

Why is printing a PDF to PDF not recommended?

Printing a PDF to another PDF (often called 'refrying') flattens the document. This process can strip out essential metadata, interactive bookmarks, and hyperlinks, while simultaneously causing unexpected shifts in page dimensions and color profiles.

How do I check the exact page dimensions of my PDF file?

Open your PDF file in your reader, navigate to File > Properties (or Document Properties), and look at the Description or Summary tab. The Page Size field will display the exact dimensions in inches or millimeters, such as 8.5 x 11 in.

Why does my PDF shrink slightly when I print it to Letter size?

This commonly occurs when print scaling options like 'Fit to Printable Area' or 'Shrink Oversized Pages' are enabled in the print dialog. Changing the page scaling setting to 'Actual Size' resolves this issue and forces the exact dimensions.