How to Fix an Acrobat Encryption Dialog Box That Is Too Large
Question details
The user is unable to complete PDF security settings because the encryption dialog box in Acrobat DC is too large for the screen, hiding the bottom controls.
- Product
- Adobe Acrobat DC
- Device & OS
- Windows 10
- Scenario
- Attempting to encrypt a PDF document using Encrypt with Password or Encrypt with Certificate.
- Observed behavior
- The encryption dialog box extends beyond the edges of the Windows 10 screen, obscuring the bottom controls like the OK or Apply buttons, and preventing the user from finalizing the settings.
Before troubleshooting display settings, try pressing the 'Enter' key on your keyboard after filling in your encryption details, as this will often trigger the hidden 'OK' button and apply your settings.
Adjust Windows Display Scaling and Resolution
Lowering your display scaling or increasing resolution can help fit the oversized Acrobat dialog box onto your screen.
Windows 10 includes built-in display scaling to make text and apps easier to read, but setting it too high on smaller screens can cause large application windows to overflow the screen boundaries.
Right-click on an empty space on your Windows 10 desktop and select 'Display settings' from the context menu.
Scroll down to the 'Scale and layout' section and change the size of text, apps, and other items to '100% (Recommended)' if it is currently set higher.
If the scaling is already at 100%, look at the 'Display resolution' dropdown and select a higher resolution to provide more screen real estate.
Close and reopen Adobe Acrobat DC, then access the encryption dialog box again to see if the bottom controls are now visible.
Move the Dialog Box Using Keyboard Shortcuts
Use Windows keyboard shortcuts to manually move the dialog box up so the bottom controls become visible.
Update Adobe Acrobat DC
Interface scaling bugs are often patched in software updates. Ensure your Acrobat DC is running the latest version.
Easily Encrypt PDF Documents Using WPS Office
Avoid interface scaling bugs and secure your PDF files effortlessly with WPS Office. It provides a highly compatible and user-friendly built-in PDF editor that adapts perfectly to any screen size.
- 1. Open the Document: Launch WPS Office and open the PDF document you want to secure.
- 2. Access the Protect Tab: Navigate to the 'Protect' tab on the top ribbon menu.
- 3. Encrypt the PDF: Click on 'Encrypt' to open the security settings dialog.
- 4. Set Passwords: Check 'Set Open Password' or 'Set Edit Password', type your desired password, and click 'Confirm' to apply the encryption.
Frequently Asked Questions
Why is the Acrobat dialog box too large for my screen?
This typically occurs on laptops or smaller monitors when Windows display scaling is set to 125% or 150%. The interface elements become magnified and exceed the physical boundaries of the screen.
How do I click OK if I can't see the bottom of the dialog box?
In most Windows applications, including Adobe Acrobat, you can simply press the 'Enter' key on your keyboard after filling out the necessary text fields to simulate clicking the default action button, which is usually 'OK' or 'Apply'.
Does WPS Office have a built-in PDF encryption feature?
Yes, WPS Office includes a robust built-in PDF editor that allows you to easily set both document open passwords and permission passwords to secure your PDFs against unauthorized viewing or editing.
Will changing my Windows screen resolution affect other apps?
Yes, altering your Windows display scaling or screen resolution will change the appearance and size of all applications, text, and icons across your entire desktop environment.
