How to Fix Converted DOCX Download Issues in Internet Explorer
Question details
The user is unable to download a DOCX file after converting it from a PDF using Internet Explorer 9.
- Product
- PDF to Word Converter
- Device & OS
- Windows / Internet Explorer 9
- Scenario
- Attempting to download a Word document (DOCX) immediately after converting it from a PDF file in a web browser.
- Observed behavior
- The DOCX file download fails to initiate or does not start after the PDF conversion process completes in Internet Explorer 9.
Ensure your internet connection is stable and temporarily disable any strict pop-up blockers in Internet Explorer that might be preventing the file download prompt from appearing.
Use a Modern Supported Web Browser
Internet Explorer 9 is outdated and may not support modern web scripts used by PDF converters. Switching to a newer browser often resolves the issue instantly.
Many online PDF conversion tools rely on modern HTML5 features and security protocols that Internet Explorer 9 lacks. This can block dynamically generated file downloads.
Launch an updated web browser such as Google Chrome, Microsoft Edge, or Mozilla Firefox on your computer.
Go to the website of your preferred PDF to Word conversion service.
Upload your PDF, perform the conversion, and click the download button to successfully save your DOCX file.
Test the Conversion with a Different PDF Document
Determine if the download failure is caused by a specific corrupted PDF file or a general browser issue.
Convert PDF to Word Directly with WPS Office
Avoid browser compatibility and download issues entirely by using the built-in PDF to Word converter in WPS Office. It securely converts files directly on your computer without needing Internet Explorer.
- 1. Open WPS Office: Launch the WPS Office application and click on 'PDF' in the left-hand navigation pane.
- 2. Select the conversion tool: Click on the 'PDF to Word' tool from the available PDF utilities menu.
- 3. Add your file: Drag and drop your PDF file into the converter window, or click 'Add Files' to select it manually.
- 4. Convert and save: Click the 'Start' button to convert your document. The DOCX file will be automatically saved directly to your local drive.
Frequently Asked Questions
Why do file downloads fail in Internet Explorer 9?
Internet Explorer 9 lacks support for modern web standards and scripts used by most current websites, which can cause dynamically generated files like converted DOCX documents to block or fail to trigger the download prompt.
Can I convert PDF to Word without using a web browser?
Yes. You can use desktop software like WPS Office to convert PDFs to DOCX files locally on your computer. This bypasses web browsers entirely and prevents connection or compatibility errors.
Where are my downloaded converted files saved by default?
In most modern web browsers, downloaded files are automatically saved to the 'Downloads' folder on your computer's hard drive, unless you have configured the browser settings to prompt you for a specific save location each time.
Does the file size of the PDF affect the download process?
Yes. Very large or complex PDFs take longer to convert online. In older browsers like Internet Explorer, this delay can cause the network connection to time out before the download can even begin.
