PDF Printing Issues

How to Fix Double-Clicking and Preset Issues in PDF Print Properties

John WilsonJohn Wilson Oct 28, 2026 869 views

Question details

The user needs to remove an unwanted Basic Settings entry from the One Click Preset List and restore normal double-click functionality in the print properties dialog.

How to Fix Double-Clicking and Preset Issues in PDF Print Properties
Product
PDF Reader / Printer Driver
Device & OS
not provided
Scenario
Selecting a one-click preset or modifying document print properties before printing a PDF file.
Observed behavior
The Print Properties One Click Preset List contains a persistent unwanted Basic Settings entry, and double-clicking the presets does not trigger the expected response or apply the settings.
Before you start

Ensure your printer is powered on, properly connected to your computer, and that you have administrator privileges to modify device drivers and printing preferences.

Solution 1Recommended

Manage Presets via the System Printer Settings

Since print property menus are often controlled by the printer driver rather than the PDF application, managing presets directly through system settings can resolve UI conflicts.

PDF applications like Acrobat call upon the system's printer driver to display the Print Properties dialog. If the driver's interface is causing the double-click issue or displaying unwanted presets, adjusting the driver's native settings is the most effective approach.

1
Access system printer preferences

Navigate to your computer's 'Settings' or 'Control Panel'. Go to 'Devices and Printers' or 'Printers & Scanners'. Right-click your active printer and select 'Printing Preferences'.

2
Locate preset management

Look for a tab named 'Presets', 'Profiles', or 'One Click Preset List' within the printer preferences window.

3
Delete unwanted entries

Select the unwanted 'Basic Settings' entry from the list and click 'Delete' or 'Remove'. Apply the changes and close the window.

4
Test double-click functionality

Reopen your PDF document, open the print dialog, and double-click a preset to verify if the expected behavior has been restored.

Manage Presets via the System Printer Settings
Printer Manufacturer Specifics: The exact location of the preset management tab varies by printer manufacturer (e.g., HP, Brother, Canon). Consult your printer's official manual if you cannot locate the presets tab.
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Use WPS Office for Hassle-Free PDF Printing

WPS Office provides a streamlined, built-in PDF reader with an optimized print dialog, minimizing conflicts with complex third-party printer driver interfaces and preset lists.

  1. 1. Open your PDF in WPS Office: Launch WPS Office and open the PDF document you wish to print.
  2. 2. Access the Print Menu: Click the 'Print' icon on the top toolbar or press the 'Ctrl + P' shortcut.
  3. 3. Adjust Settings Directly: Use the clean WPS print dialog to configure your page sizing, orientation, and copies without relying on complicated driver preset lists.
  4. 4. Print the Document: Click the 'Print' button to send the document to your printer effortlessly.
Intuitive and user-friendly print dialog managementHighly compatible with all standard Microsoft Office and PDF formatsLightweight software ensuring fast document rendering and printingFree to use with a familiar interface for seamless migration
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Frequently Asked Questions

Why does my print properties dialog look different in various applications?

While the core print properties dialog is provided by your printer's driver, some applications use custom-built print dialogs. These custom interfaces can sometimes conflict with the driver's native preset lists, leading to unresponsive clicks or display errors.

How do I permanently delete a custom print preset?

You can typically remove a custom preset by going to your computer's 'Printers & Scanners' settings, selecting 'Printing Preferences' for your device, and managing the profiles within the driver's specific Presets or Profiles tab.

Will updating my PDF reader fix my printer preset issues?

Not necessarily. If the issue lies within the 'One Click Preset List' or properties dialog, the behavior is usually dictated by the printer manufacturer's software. Updating or resetting the printer driver is a more effective solution.