PDF Conversion Issues

How to Fix Embedded Font and Link Issues When Creating PDFs from Word for Mac

Khadija KhanKhadija Khan Nov 2, 2026 868 views

Question details

The user needs to convert a Word document to a PDF on macOS while retaining custom fonts (e.g., Libre Baskerville) and active hyperlinks.

How to Fix Embedded Font and Link Issues When Creating PDFs from Word for Mac
Product
Microsoft Word
Device & OS
macOS
Scenario
Exporting or printing a Word document containing custom fonts and hyperlinks to a PDF format on a Mac.
Observed behavior
Saving or using the 'Print to PDF' feature either strips the hyperlinks or substitutes the custom font, even when font embedding is enabled in the document settings.
Before you start

Verify that your custom font is properly installed in the Mac Font Book and that its licensing permissions allow for embedding. Additionally, ensure you are not using basic online converters, as they often substitute unrecognized fonts.

Solution 1Recommended

Use the Built-in 'Save As' or Export PDF Feature in Word

Avoid the macOS native 'Print to PDF' option, which inherently flattens the file and removes hyperlinks. Use Word's dedicated export tools instead.

The native 'Print to PDF' engine on Mac is designed for physical printing preparation, which strips out interactive document features like hyperlinks. Using Microsoft Word's own 'Save As' or 'Export' dialogs forces the application to process links and fonts using its internal engine, preserving them in the final output.

1
Open the Save Dialog

Open your document in Microsoft Word for Mac. Navigate to the top menu bar and click 'File', then select 'Save As'.

2
Select PDF Format

In the 'File Format' dropdown menu, choose 'PDF'.

3
Choose Electronic Distribution

Select the radio button for 'Best for electronic distribution and accessibility (uses Microsoft online service)'. This specific setting ensures that hyperlinks remain clickable and licensed fonts are properly embedded.

4
Export the Document

Click 'Export' to save your new PDF. Open the PDF in a viewer to verify that the links work and the fonts are preserved.

Use the Built-in 'Save As' or Export PDF Feature in Word
Font Licensing: If the font still does not appear correctly, check its embedding restrictions in the Mac Font Book. Only fonts with 'Installable' or 'Editable' embedding rights will transfer successfully.
Free Microsoft Office alternative

Export Flawless PDFs with Intact Links and Fonts using WPS Office

If Microsoft Word for Mac continues to struggle with PDF exports, try WPS Office. As a lightweight, highly compatible alternative, WPS Office features a powerful native PDF exporter that flawlessly embeds custom fonts and preserves active hyperlinks without requiring complex settings or paid add-ins.

  1. 1. Open Your Document in WPS Office: Launch WPS Office for Mac and open your existing Word document containing the custom fonts and links.
  2. 2. Access the PDF Exporter: Click on 'Menu' or navigate to the 'Tools' tab, and select 'Export to PDF'.
  3. 3. Export with Full Fidelity: Ensure the export settings are configured for standard quality, and click 'Export'. Your new PDF will maintain all original styling and clickable links.
Completely free and lightweight Office suite for Mac usersExcellent compatibility with Microsoft Word formats (.docx, .doc)Built-in PDF conversion natively preserves active hyperlinks and custom typographyFamiliar interface ensures zero learning curve when switching from MS Office
microsoft office alternative - wps office

Frequently Asked Questions

Why does Mac's 'Print to PDF' remove my hyperlinks?

The macOS 'Print to PDF' function processes the document through the operating system's print spooler. This engine flattens the document into a static image suitable for physical paper printing, which inherently removes all interactive elements like hyperlinks and bookmarks.

How do I check if my custom font allows embedding on a Mac?

Open the 'Font Book' application on your Mac. Select the custom font you are using, right-click, and select 'Show Font Info'. Review the 'Embedding' or 'License' section to see if the font creator has restricted the font from being embedded into PDFs.

Why did an online PDF converter change my document's font?

Most free online PDF converters do not have access to premium or custom desktop fonts like Libre Baskerville. When they process your document on their remote servers, they automatically substitute any missing fonts with a generic system font, resulting in layout and styling changes.