PDF Printing Issues

How to Fix Garbled BankGothic Fonts When Printing PDFs on Windows 10

Steven ParkerSteven Parker Oct 28, 2026 869 views

Question details

The user is looking to fix an issue where BankGothic fonts are being incorrectly replaced during the PDF creation process.

How to Fix Garbled BankGothic Fonts When Printing PDFs on Windows 10
Product
Adobe Acrobat Distiller
Device & OS
Windows 10
Scenario
Creating or printing PDFs using Acrobat Distiller or the Adobe PDF Printer.
Observed behavior
BankGothic fonts print correctly on older OS versions but are replaced by Courier or appear garbled in the final PDF on Windows 10.
Before you start

Ensure you have administrative privileges on your Windows 10 computer to modify printer preferences, and verify that the BankGothic font is properly installed on your local system.

Solution 1Recommended

Disable the 'Rely on System Fonts Only' Setting

Changing this setting allows Distiller to use the fonts supplied within the document's PostScript stream rather than forcing system defaults.

When the Adobe PDF printer is set to rely entirely on system fonts, it may fail to recognize fonts temporarily made available by applications. By disabling this restriction, Acrobat Distiller will successfully process and embed specific fonts like BankGothic, preventing them from being substituted with Courier.

1
Open Devices and Printers

Click the Windows Start menu, type 'Control Panel', and open it. Navigate to 'Hardware and Sound' and click on 'Devices and Printers'.

2
Access Printer Preferences

Locate the 'Adobe PDF' printer in the list of devices, right-click on it, and select 'Printing preferences' from the context menu.

3
Modify Adobe PDF Settings

In the Printing Preferences dialog box, go to the 'Adobe PDF Settings' tab.

4
Uncheck the Font Option

Find the checkbox labeled 'Rely on system fonts only; do not use document fonts' and uncheck it to clear the selection.

5
Apply and Test

Click 'Apply' and then 'OK' to save the changes. Try printing or creating your PDF again to verify that the BankGothic font renders correctly.

Disable the 'Rely on System Fonts Only' Setting
Improved Font Handling: Leaving this option disabled generally improves overall font handling during PDF creation and does not prevent recipients from viewing or printing the final document correctly.
Built-in PDF Converter

Export to PDF Smoothly with WPS Office

Avoid complex printer configurations and font substitution errors by using WPS Office's built-in PDF export feature. It natively embeds fonts like BankGothic to ensure your documents look exactly as intended without relying on external virtual printers.

  1. 1. Open your Document: Launch WPS Office and open the Word, Excel, or PowerPoint document containing the BankGothic fonts.
  2. 2. Access the Export Feature: Click on 'Menu' in the top-left corner of the interface and select 'Export to PDF'.
  3. 3. Save the PDF: Choose your desired save location, verify the export options, and click 'Export'. The fonts will be automatically embedded in the resulting file.
Natively embeds document fonts to prevent garbled text or incorrect font substitutions.Ensures full format compatibility with Microsoft Office documents (Word, Excel, PowerPoint).Features a built-in PDF reader, creator, and editor in one application.Lightweight architecture that runs seamlessly on Windows 10 and other operating systems.
microsoft office alternative - wps office

Frequently Asked Questions

Why do fonts change when I save a file as a PDF?

Fonts often change or default to standard ones like Courier if the original font is not installed on the system processing the PDF, or if the PDF creation software is configured to restrict the embedding of document fonts.

How do I ensure all fonts are embedded in a PDF using Acrobat Distiller?

In Acrobat Distiller, navigate to Settings > Edit Adobe PDF Settings. Select the Fonts folder on the left panel, and ensure that the 'Embed all fonts' option is checked. This guarantees fonts are stored directly within the file.

Can I fix garbled PDF text after the file has already been created?

Generally, no. If a PDF was created without the correct fonts embedded and the text has been rasterized or substituted, you will need to recreate or reprint the PDF from the original source file with the appropriate font settings enabled.

Is BankGothic a standard font included in Windows 10?

BankGothic is not always pre-installed on standard Windows 10 builds. It is typically installed alongside specific software packages like Microsoft Office or Adobe Creative Cloud, which can lead to substitution issues if those packages are missing or updated incorrectly.