How to Fix Garbled Fonts When Editing Text in Acrobat DC
Question details
The user encounters garbled characters and incorrect font rendering when adding or editing text in Adobe Acrobat DC Standard.

- Product
- Adobe Acrobat DC
- Device & OS
- not provided
- Scenario
- Editing or adding text within an existing PDF document where the specific font does not render correctly upon opening.
- Observed behavior
- Text appears as garbled characters, or Acrobat throws an error stating it cannot find or create the specific font.
Ensure you know the exact name of the font causing the rendering issue, and verify that you have administrative privileges to install new fonts on your computer system.
Identify and Install Missing Fonts
Check if the problematic font is installed on your computer, as missing local fonts often cause Acrobat to display garbled characters.
Acrobat DC relies on your system's font library to render non-embedded fonts. If a specific font (like ArialMT or Helvetica) is not embedded in the PDF and is missing from your computer, Acrobat will fail to display or edit the text correctly.
Open the affected PDF in Acrobat DC, go to 'File' > 'Properties', and click the 'Fonts' tab. Take note of the fonts listed and check if any are marked as missing or substituted.
Acquire the missing font file (usually .ttf or .otf) from a trusted typography source or your organization's design assets.
Right-click the downloaded font file and select 'Install' (or 'Install for all users' on Windows) to add it to your local font directory.
Close Adobe Acrobat DC completely and reopen the PDF document to ensure the newly installed font is recognized and renders text correctly.

Request the Sender to Embed Fonts
If you cannot install the font locally, having the document creator embed the fonts directly into the PDF will solve the issue across all devices.
Edit PDFs Without Font Errors Using WPS Office
If Acrobat DC struggles with missing font rendering, try the built-in PDF editor in WPS Office. It provides robust font handling, high format compatibility, and allows you to seamlessly edit text and typography.
- 1. Open WPS Office: Launch WPS Office on your computer and click on 'PDF Edit' from the main workspace interface.
- 2. Import Your PDF Document: Select the PDF file you wish to modify to open it within the WPS PDF viewer.
- 3. Edit Text Seamlessly: Click the 'Edit' tab on the top ribbon. You can now add, modify, or format text with high rendering accuracy and no missing font warnings.

Frequently Asked Questions
Why does Acrobat DC say 'Cannot find or create the font'?
This error appears when the PDF requires a specific font to display or edit text, but that font is neither embedded within the PDF file itself nor installed locally in your computer's system font folder.
Can I edit text in a PDF if I don't have the original font?
If you don't have the original font, Acrobat may force you to substitute it with a default system font (like Arial or Minion Pro) before you can edit. This will change the appearance of the text in the modified section.
How do I check which fonts are currently used in my PDF document?
Open your PDF in Acrobat DC, navigate to 'File' > 'Properties', and select the 'Fonts' tab. Here, you will see a complete list of all fonts referenced in the document and whether they are embedded or substituted.




