How to Fix Google Drive Repeatedly Asking for Sign-In in Adobe Acrobat
Question details
The user is experiencing an issue where Adobe Acrobat continuously prompts for Google Drive authentication every few minutes, even after selecting the option to stay logged in.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Accessing, editing, or saving PDF files directly to Google Drive from within the Adobe Acrobat application.
- Observed behavior
- Acrobat fails to maintain a persistent logged-in session for Google Drive, forcing the user to repeatedly re-authenticate to access their cloud files.
Ensure your computer has a stable internet connection and verify that you have the correct Google account credentials on hand before troubleshooting the authorization flow.
Refresh the Google Drive Authorization in Acrobat
Signing out completely and re-authenticating using the latest authorization flow can reset corrupted session tokens.
Acrobat relies on a secure token to keep you connected to Google Drive. If this token becomes damaged or desynced, the application will continually ask for verification. Manually resetting this connection often resolves the loop.
Open Adobe Acrobat, navigate to the 'Home' tab, and find 'Google Drive' under the 'Other file storage' section. Hover over it and click the 'Sign Out' or remove icon.
Go to 'Help' in the top menu bar and select 'Check for Updates'. Install any available updates, as Adobe frequently releases patches for cloud integration bugs.
Restart Acrobat, click 'Add Account' under 'Other file storage', select Google Drive, and complete the sign-in process. Make sure to check the 'Stay logged in' box during authentication.
Adjust Default Browser Permissions
Enabling cookies and pop-ups in your default web browser allows the authentication token to be saved properly.
Clear Damaged System Credentials
Removing old or corrupted Adobe and Google credentials from your operating system can force a clean sign-in.
Edit and Sync PDFs Seamlessly with WPS Office
If persistent authentication errors in Adobe Acrobat are disrupting your workflow, consider switching to WPS Office. It provides a lightweight, free alternative with robust PDF editing capabilities and a stable, built-in integration with Google Drive.
- 1. Download WPS Office: Visit the official WPS website to download and install the free office suite.
- 2. Connect Google Drive: Open WPS Office, navigate to the Cloud section on the homepage, and securely link your Google Drive account.
- 3. Edit PDFs flawlessly: Open your PDFs directly from your connected Google Drive, edit them using WPS PDF tools, and auto-save changes back to the cloud.
Frequently Asked Questions
Why does my Google Drive session expire so quickly in Acrobat?
Session expirations are often caused by strict security policies enforced by your organization's Google Workspace administrator, or by browser settings that block the authentication cookies necessary to maintain a persistent login.
Can an outdated browser cause Acrobat sign-in loops?
Yes. Since Acrobat relies on your default web browser to process the Google OAuth sign-in flow, using an outdated browser can lead to compatibility issues and authentication loops. Ensure your default browser is up to date.
How do I completely remove Google Drive from Adobe Acrobat?
To remove the connection, open Acrobat, go to the 'Home' view, locate 'Google Drive' under 'Other file storage', hover over the account name, and click the 'Remove Account' (trash can) icon.
