How to Fix Gray Backgrounds When Converting Word to PDF
Question details
The user is experiencing an issue where the white background of a Word document turns light gray after it is converted into a PDF file.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Converting a Microsoft Word document to a PDF and opening the exported file in a PDF reader.
- Observed behavior
- The resulting PDF displays a light gray background instead of the expected white background, which is especially noticeable when viewed in different PDF readers.
Before adjusting settings, ensure that you haven't intentionally added a subtle background color or shading to your Word document's pages or text boxes, and update your PDF viewer to rule out display glitches.
Remove Page Background Color in Word
Ensure the document's page color is explicitly set to "No Color" rather than a default white that might render as gray in certain PDF formats.
Often, the issue originates in the Word document itself rather than the PDF viewer. If a page color is applied, even if it looks white on your screen, it can translate to a light gray hue during the PDF conversion process.
Launch Microsoft Word and open the document that is experiencing the background color issue.
Click on the "Design" tab located on the top ribbon menu.
In the "Page Background" group on the far right, click on "Page Color".
Choose "No Color" from the drop-down menu instead of selecting the white color swatch.
Go to File > Save As, choose PDF as the format, and export the document again to verify the issue is resolved.

Remove Shading from Text Boxes and Shapes
Individual elements like text boxes or shapes might have a subtle gray fill that becomes visible only after PDF conversion.
Adjust PDF Viewer Display Settings
Sometimes the PDF is exported correctly, but the PDF viewer applies a gray background for accessibility or reading mode.
Convert Word to PDF Flawlessly with WPS Office
Avoid rendering issues and background color glitches by using WPS Office's built-in PDF conversion tool. It ensures your documents look exactly as intended when exported, preserving pure white backgrounds and exact formatting.
- 1. Open the Document in WPS Writer: Launch WPS Office and open your Word document using the Writer application.
- 2. Access the Export Tool: Click on the "Menu" button in the top left corner, or go directly to the "Tools" tab on the ribbon.
- 3. Select Export to PDF: Click on "Export to PDF" from the available options.
- 4. Configure and Save: Review your export settings in the prompt, then click the "Export to PDF" button to generate your flawless PDF file.

Frequently Asked Questions
Why does my Word document have a gray background when printed or saved as PDF?
This often happens if a subtle page color or background shading is applied in Word, or if your PDF viewer has an accessibility setting overriding the document's default colors. Ensure the Page Color in Word is set to 'No Color'.
Can I fix the gray background directly in the PDF file?
While it is possible to edit backgrounds using a premium PDF editor, it is much easier and more effective to fix the background in the original Word document by setting the Page Color to 'No Color' and re-exporting the file.
Does the 'Print to PDF' feature cause different background colors than 'Save as PDF'?
Yes, 'Print to PDF' relies on your system's print spooler settings, which might ignore background colors or render them differently depending on virtual printer drivers. Using the native 'Save as PDF' or 'Export to PDF' function usually yields more accurate results.
Why does the PDF background look gray in one viewer but white in another?
Different PDF viewers have distinct default display settings. Some may use a light gray canvas to reduce eye strain or have accessibility settings enabled that override the document's native white background. You can adjust this in the viewer's preferences.




