How to Fix Hyperlinks and Table of Contents Links Not Working in a PDF
Question details
The user is unable to click or navigate using interactive hyperlinks and table of contents links within a PDF document.

- Product
- PDF Reader/Editor
- Device & OS
- not provided
- Scenario
- Attempting to click on hyperlinks or navigate using the table of contents while reading a PDF document.
- Observed behavior
- The interactive links do not respond or fail to redirect to the intended web pages or internal document destinations.
Ensure you are opening the PDF in a dedicated desktop PDF viewer rather than a built-in web browser preview, as browsers often disable interactive PDF elements.
Open the PDF in a Dedicated PDF Reader
Viewing the PDF in a fully-featured PDF application ensures that interactive elements like links and bookmarks are properly supported and active.
Web browsers and basic file previewers often lack full support for advanced PDF features. They may flatten the document for display purposes, which disables hyperlinks and table of contents navigation.
Ensure you have a reliable PDF application installed on your computer, such as WPS Office or Adobe Acrobat Reader.
Right-click the problematic PDF file, select 'Open with', and choose your dedicated PDF reader instead of a web browser.
Navigate to the table of contents or a hyperlink within the document and click it to see if it redirects you to the correct destination.

Verify Document Security and Flattening
Check if the document has security restrictions preventing interaction or if it was exported incorrectly.
Recreate Broken Link Annotations
If you are the document author or have editing capabilities, manually re-adding the links will solve formatting errors.
Easily Create and Fix PDF Hyperlinks with WPS Office
WPS Office provides a comprehensive PDF editor that allows you to effortlessly add, edit, and troubleshoot broken hyperlinks and table of contents links in your documents.
- 1. Open your PDF: Launch WPS Office and open the PDF file containing the broken links.
- 2. Select the Edit Link tool: Navigate to the 'Edit' tab and click on the 'Link' option.
- 3. Apply link settings: Draw a box around your desired text, choose whether to link to a webpage or internal page, and enter the destination.
- 4. Save changes: Click 'OK' and save your PDF document to ensure the links remain active.

Frequently Asked Questions
Why do hyperlinks disappear when I convert a Word document to a PDF?
This usually happens if you use the 'Print to PDF' function, which flattens the file into an image. To retain interactive hyperlinks and table of contents, use the 'Save As' or 'Export' feature and ensure options to preserve links or bookmarks are checked.
Can I fix a broken table of contents in a PDF without editing software?
No, if the links within the table of contents were not generated or mapped correctly by the original author, you need a PDF editor to manually add the bookmarks and link them to the respective pages.
Do PDF hyperlinks work on mobile devices?
Yes, PDF hyperlinks generally work on mobile devices if you view the document using a dedicated mobile PDF reader app. However, some built-in phone previewers might not fully support interactive PDF elements.




