How to Fix Missing Right-Side Content When Printing PDFs in Acrobat DC
Question details
The user experiences an issue where the right side of a PDF document is cut off or missing when printed from Adobe Acrobat DC.
- Product
- Adobe Acrobat DC
- Device & OS
- not provided
- Scenario
- Printing a PDF document that appears correct in Print Preview and prints normally in older versions like Acrobat XI.
- Observed behavior
- The printed document is missing content on the right side, even though the print preview shows the entire page.
Ensure your printer is turned on, connected properly, and save any unsaved work in Adobe Acrobat before initiating a software update.
Install the Latest Adobe Acrobat DC Update
Updating Acrobat DC to version 19.008.20080 or later resolves the known bug causing right-side content to be cut off during printing.
Adobe identified a specific rendering issue in Acrobat DC that causes the right edge of documents to disappear when sent to the printer spooler. This bug was officially patched in update version 19.008.20080.
Launch the Adobe Acrobat DC application on your computer.
Navigate to the top menu bar, click on 'Help', and select 'Check for Updates' from the dropdown menu.
Follow the on-screen prompts in the Adobe Updater window to download and install the latest patch. Ensure the version being installed is 19.008.20080 or higher.
Once the installation completes, close and reopen Adobe Acrobat DC. If prompted by the updater, restart your computer to apply the changes completely.
Use WPS Office to Print Your PDFs Without Missing Content
If you are experiencing persistent printing bugs in other software, WPS Office provides a robust, built-in PDF reader that accurately renders and prints your documents exactly as they appear on screen.
- 1. Open the PDF in WPS Office: Launch WPS Office, click on 'Open' on the home screen, and select the PDF file you want to print.
- 2. Access the Print Menu: Click on the 'Menu' button in the top left corner and select 'Print', or simply press Ctrl + P on your keyboard.
- 3. Adjust Print Settings: In the Print dialog box, ensure 'Fit for printing margins' or 'Actual Size' is selected under the Page Sizing & Handling section to guarantee perfect scaling.
- 4. Print the Document: Click the 'Print' button to send the document to your printer. The output will match the on-screen preview perfectly.
Frequently Asked Questions
Why does my PDF look fine in Print Preview but print with missing content?
This is often caused by a software bug in the PDF viewer's rendering engine communicating with the printer driver. In Acrobat DC, this mismatch was a known issue resolved in update 19.008.20080.
Can I fix the cut-off PDF issue without updating my software?
As a temporary workaround, you can try clicking 'Advanced' in the Acrobat print dialog and selecting 'Print as Image'. However, updating the software is the recommended permanent fix.
Does selecting 'Fit to Page' prevent the right side of the PDF from being cut off?
Normally, 'Fit to Page' scales the document to the printable area to prevent cut-offs. However, if the specific Acrobat DC rendering bug is present, even scaled pages might lose content on the right edge until the patch is applied.
Are there alternative programs to print my PDF if Acrobat keeps failing?
Yes, you can use alternative PDF readers like WPS Office, which features a highly compatible and stable PDF printing engine that bypasses these specific rendering bugs entirely.
