How to Fix PDF Markers and Comments Missing but Visible in Thumbnails
Question details
The user is experiencing an issue where PDF markers and comments are not visible in the main document view, despite being visible in the page thumbnails and printouts.

- Product
- PDF Reader
- Device & OS
- not provided
- Scenario
- Viewing or printing a PDF document with annotations and comments.
- Observed behavior
- Markers and comments disappear from the main PDF viewing area but remain visible in the thumbnail pane and when printed.
Ensure your PDF reader is updated to the latest version and check if the issue occurs with a single specific PDF file or all annotated documents.
Check Annotation Visibility Settings
Ensure that the settings to display comments and annotations are enabled in your PDF viewer.
Sometimes, the main document view is set to hide annotations for easier reading, while the thumbnail panel retains cached images of the markers. Toggling the visibility settings can restore the comments in the main view.
Open the affected PDF in your PDF reader and navigate to the Comments panel, usually located on the right sidebar or under the View menu.
Look for an option labeled 'Show Comments', 'Show Annotations', or a filter icon in the Comments pane. Ensure that all comments are set to be visible and not hidden by active filters.

Update or Repair the PDF Reader
Software bugs can cause rendering issues. Updating the application can resolve these display glitches.
Verify Print Settings for Comments
Adjust print settings to ensure comments and markers are properly handled when printing or exporting.
View and Manage PDF Comments Easily with WPS Office
If your current PDF reader is failing to display markers and comments correctly, try WPS Office. Its built-in PDF tool provides a seamless experience for viewing, adding, and printing document annotations without display glitches.
- 1. Install WPS Office: Download and install WPS Office on your computer.
- 2. Open the PDF: Launch WPS Office and open your annotated PDF file.
- 3. Access the Comment Tab: Navigate to the 'Comment' tab on the top ribbon to view and manage all markers and annotations.
- 4. View the Comment List: Click the 'Comment List' pane on the left sidebar to see all comments organized clearly and ensure none are missing.

Frequently Asked Questions
Why can I see PDF comments in thumbnails but not the main view?
This usually happens due to a rendering glitch in the PDF reader or if the annotation visibility settings are turned off in the main document view while the thumbnail cache still retains the marker images.
How do I print a PDF with all its comments visible?
In the Print dialog of your PDF reader, look for the 'Comments & Forms' setting and change it from 'Document' to 'Document and Markups' before printing.
Does flattening a PDF help with missing comments?
Yes, flattening a PDF merges the comments into the actual document content, making them permanently visible and preventing display issues across different PDF viewers.
What should I do if only one specific PDF has missing markers?
If the issue is isolated to a single file, the PDF might be corrupted. Try re-saving the file, exporting it to a new PDF, or opening it in an alternative PDF reader like WPS Office.




