PDF Printing Issues

How to Fix PDF Printing to OneNote Instead of a Physical Printer

Amos GikundaAmos Gikunda Nov 3, 2026 869 views

Question details

The user is trying to print a PDF document to a physical printer, but the application automatically sends it to Microsoft OneNote instead.

How to Fix PDF Printing to OneNote Instead of a Physical Printer
Product
PDF Reader
Device & OS
Windows
Scenario
Printing a PDF document using a desktop PDF reader.
Observed behavior
The PDF is saved or sent to Microsoft OneNote as a virtual printout instead of printing on the intended physical printer device.
Before you start

Ensure your physical printer is powered on, properly connected to your computer or network, and has the latest drivers installed.

Solution 1Recommended

Select the Correct Printer in the Print Dialog

Manually choose your physical printer instead of the OneNote virtual printer before confirming the print job.

PDF readers like Acrobat use the printers installed by your operating system. If OneNote was used recently or set as a temporary default, the application will default to it during your current session.

1
Open the Print Menu

With your PDF open, click on 'File' in the top menu and select 'Print', or simply press Ctrl + P on your keyboard to open the print dialog box.

2
Locate Printer Settings

Look for the 'Printer' or 'Name' drop-down menu located near the top of the Print dialog window.

3
Change the Printer

Click the drop-down menu and change the selection from 'Send to OneNote' to the specific name of your physical printer model.

4
Print the Document

Adjust any necessary page ranges or copies, then click the 'Print' button to send the document to the correct device.

Select the Correct Printer in the Print Dialog
Quick Fix: Changing the printer here will usually apply to all subsequent print jobs while the application remains open.
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  1. 1. Open your PDF in WPS Office: Launch WPS Office and open the PDF file you wish to print.
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  3. 3. Select Your Printer: In the Print window, click the 'Printer' drop-down menu and select your actual physical printer from the list.
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Frequently Asked Questions

Why does my computer keep defaulting to OneNote when I print?

This usually happens because 'Send to OneNote' was accidentally set as your default printer, or the 'Let Windows manage my default printer' setting is active, which changes your default based on the last printer you used.

Can I delete the 'Send to OneNote' printer if I don't use it?

Yes. You can remove it by going to Windows Settings > Printers & scanners, clicking on 'Send to OneNote', and selecting 'Remove'. This prevents it from accidentally appearing in your printer list during print jobs.

Does this issue only happen with PDF files?

No, this is a system-wide setting. If OneNote is set as the default virtual printer, any document, webpage, or image you try to print from any application will be sent to OneNote unless you manually change the printer in the print dialog.