PDF Opening Issues

How to Fix PDFs Opening in Illustrator and Set Acrobat as Default

Jason MillerJason Miller Nov 3, 2026 869 views

Question details

The user needs to set Adobe Acrobat as the default application for opening PDF files instead of Adobe Illustrator.

How to Fix PDFs Opening in Illustrator and Set Acrobat as Default
Product
Adobe Acrobat
Device & OS
Windows and macOS
Scenario
Opening PDF files received via email or exported from InDesign after installing a recent Adobe Creative Cloud update.
Observed behavior
PDF files are automatically opening in Adobe Illustrator by default instead of the intended Adobe Acrobat reader.
Before you start

Ensure that Adobe Acrobat is fully installed and updated on your computer before attempting to modify your system's default file associations.

Solution 1Recommended

Set Adobe Acrobat as the Default PDF Viewer on macOS

Use the macOS Finder 'Get Info' properties panel to route all PDF files to Adobe Acrobat.

macOS provides a straightforward properties menu that allows you to change the default application for a specific file type across your entire system.

1
Select a PDF file

Locate any PDF file on your Mac using Finder and single-click to select it.

2
Open file info

Press 'Command-I' on your keyboard, or right-click the file and choose 'Get Info' from the context menu.

3
Change the default application

Expand the 'Open with:' section in the Info panel and select 'Adobe Acrobat' from the dropdown list.

4
Apply to all PDF files

Click the 'Change All...' button immediately below the dropdown menu, then click 'Continue' to confirm.

Set Adobe Acrobat as the Default PDF Viewer on macOS
System Settings Updated: All existing and future PDF files on your Mac will now default to opening with Adobe Acrobat.

Seamlessly View and Edit PDFs with WPS Office

If you are struggling with complex Adobe Creative Cloud app associations, WPS Office provides a reliable, lightweight built-in PDF reader and editor that lets you open and manage PDFs instantly without hassle.

  1. 1. Download and install: Download and install the free WPS Office suite on your Windows or Mac computer.
  2. 2. Open the PDF tools: Launch WPS Office and navigate to the 'PDF' tab on the main dashboard.
  3. 3. Open your document: Click 'Open' and select your target PDF file to instantly view it within the application.
  4. 4. Set as default: If prompted upon opening, click 'Set as Default' to automatically open all future PDF files using WPS Office.
Fast and lightweight alternative for viewing and managing PDF filesEdit text, insert images, and manage pages directly within your PDFsFully compatible with standard PDF formats and all Microsoft Office file typesEasily convert PDF files to Word, Excel, and PowerPoint documents
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Frequently Asked Questions

Why did my default PDF viewer change to Illustrator automatically?

Major software updates, such as an Adobe Creative Cloud update, can occasionally overwrite or reset file association settings in your operating system. Because Illustrator supports PDF imports, the OS may mistakenly assign it as the primary handler for the .pdf extension.

How do I change the default PDF viewer to a web browser like Chrome or Edge?

You can follow the exact same steps provided for Windows or Mac, but instead of selecting Adobe Acrobat from the application list, simply select Google Chrome, Microsoft Edge, or your preferred web browser.

Will changing the default application alter the contents of my PDF?

No, modifying the default application only instructs your operating system on which software to use to display the file. The original content, formatting, and layout of the PDF remain completely unaffected.

What should I do if the 'Change All' button is greyed out on macOS?

If the 'Change All' option is unavailable, you likely lack sufficient permissions for that specific file. Ensure you are logged into an administrator account, or check the 'Sharing & Permissions' section at the bottom of the Get Info panel to verify you have Read & Write privileges.