How to Fix Unable to Email an Exported PDF Document
Question details
The user is unable to send a PDF document via email after exporting it.
- Product
- Device & OS
- not provided
- Scenario
- Attempting to share or email a newly exported PDF document.
- Observed behavior
- The email fails to send, or the PDF application's built-in email sharing feature does not work as expected.
Ensure your internet connection is stable and verify that your default email client is properly configured to send messages.
Manually Attach the Saved PDF to Your Email
Bypass the application's built-in sharing feature by saving the file locally and attaching it manually.
Often, the built-in 'Share via Email' option fails due to missing permissions or incorrect default email client settings. Manually attaching the file ensures it gets sent properly.
Re-export the document and carefully choose a specific, easy-to-find location (like your Desktop or Documents folder) to save the PDF.
Launch your preferred email application (e.g., Outlook, Apple Mail) or open your webmail in a browser.
Create a new email message and click the 'Attach File' (paperclip) icon.
Browse your local drive, select the saved PDF, wait for it to upload, and then send the email.
Compress the PDF or Use Cloud Storage Links
Use this method if the PDF file size exceeds your email provider's attachment limits (usually 20MB to 25MB).
Easily Export, Compress, and Share PDFs with WPS Office
WPS Office provides built-in tools to export documents to PDF, compress large files instantly, and share them directly via email or cloud links without errors.
- 1. Open Document: Launch WPS Office and open the document you want to convert.
- 2. Export to PDF: Go to 'Menu' > 'Export to PDF' and save the file to your desired folder.
- 3. Compress if Needed: If the file is large, open the PDF in WPS PDF and use the 'Compress' tool to reduce its size.
- 4. Share via Email: Click the 'Share' button to send it directly via your default email app or generate a WPS Cloud link.
Frequently Asked Questions
Why does my PDF export fail to attach to an email directly from the app?
This usually happens because the application does not have permission to access your default email client, or the default email client is not configured correctly on your operating system.
What is the maximum file size for emailing a PDF?
Most email providers, such as Gmail and Outlook, restrict email attachments to 20MB or 25MB. If your PDF exceeds this limit, the email will fail to send. You must compress the PDF or share it via a cloud link.
How do I know if the PDF was exported successfully?
Navigate to the folder where you chose to save the file. If the file is present and you can open it in a PDF reader to view the full content without errors, the export was successful.
