How to Include a Review Link in Acrobat Shared Review Reminders
Question details
The user wants to know how to send a shared review reminder containing a direct link to the original review workflow, and why Adobe Sign reminders are invisible to other administrators.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- A reviewer lost a shared-review invitation, and the administrator needs to resend a direct link without creating a separate offline copy of the PDF. Additionally, there are issues managing Adobe Sign reminders across multiple admin accounts.
- Observed behavior
- Sending a PDF as an attachment creates a disconnected copy that breaks the shared-review workflow. In Adobe Sign, a reminder added by one administrator is not visible to another administrator handling the same document.
Ensure that the original shared review is still active and hosted on your review server (such as SharePoint or a network folder) before attempting to resend the tracking link.
Resend the Review Link via Acrobat Tracker
Use Adobe Acrobat's built-in Tracker feature to safely resend the original invitation link without breaking the review workflow.
Sending a completely new email with the PDF attached will strip the document of its connection to your review server. To ensure the reviewer is reconnected to the live shared review, you must resend the invitation directly from the Tracker.
Launch Adobe Acrobat. Click on 'View' in the top menu bar, scroll down, and select 'Tracker' to open the tracking dashboard.
In the left-hand pane of the Tracker window, expand the 'Reviews' section and click on 'Sent'. Find the specific document you need to send a reminder for.
Select the review. On the right-hand side, look for the 'Email Reviewers' option. Choose to email either all reviewers or just those who haven't responded. This will automatically generate a message containing the correct direct link to the existing shared review.
Manage Adobe Sign Administrator Reminders
Understand how to navigate the visibility limitations of reminders in Adobe Sign when working with multiple administrators.
Collaborate on PDFs Effortlessly with WPS Office
If navigating complex tracking dashboards and admin permission barriers in Adobe Acrobat or Sign is slowing down your workflow, consider using WPS Office. It provides a lightweight, intuitive, and highly compatible suite for all your PDF and document collaboration needs without the steep learning curve.
- 1. Download and Install: Get WPS Office from the official website and easily install it on your device.
- 2. Open Your PDF: Launch WPS PDF and open the document you wish to review or share.
- 3. Share via Link: Click the 'Share' button to generate a direct link, ensuring everyone accesses the same file effortlessly.
Frequently Asked Questions
Why does attaching a PDF to an email break the shared review?
When you attach a PDF directly to an email instead of sending a link via Acrobat Tracker, it creates a disconnected offline copy. Any comments the reviewer makes on that copy will not sync back to your original shared review server.
Can I manually copy the shared review link and paste it into a chat?
If the shared review is hosted on a network folder or Document Cloud, the specific internal link or connection settings are embedded in the invitation. It is always safest to use the 'Email Reviewers' function in Tracker to guarantee the correct routing.
Where is the Tracker located in newer versions of Adobe Acrobat?
In newer Acrobat versions, you can generally access the Tracker by navigating to the 'Tools' tab, selecting 'Share', or by looking under 'View' > 'Tracker' in the top menu bar.
Is it possible to make Adobe Sign reminders visible to all admins?
By default, transaction-level actions like reminders are tied to the sender. To increase visibility across your team, you may need to utilize Advanced Account Sharing features available in Enterprise tiers of Adobe Sign.
