Other PDF Issues

How to Preview a Document Before Scanning in Acrobat 9

Tauseeq MagsiTauseeq Magsi Nov 3, 2026 869 views

Question details

The user wants to know how to preview a document before scanning it into Adobe Acrobat 9.

How to Preview a Document Before Scanning in Acrobat 9
Product
Adobe Acrobat 9
Device & OS
not provided
Scenario
Scanning a physical document to create a PDF and needing to preview the scan area first.
Observed behavior
Acrobat 9 does not show a preview option because it delegates the scanning process to the scanner's native software.
Before you start

Ensure your scanner is properly connected to your computer and that the latest manufacturer drivers and scanning software are installed.

Solution 1Recommended

Enable Preview in Scanner Manufacturer Software

Since Acrobat delegates the scanning process, you must enable the preview feature directly within your scanner's native software interface.

Adobe Acrobat 9 does not natively control the scanning process or its preview functions. Instead, it relies on the TWAIN or WIA drivers provided by your scanner's manufacturer. To see a preview, you need to adjust the settings to show the scanner's own software dialog during the scanning process.

1
Initiate the scan in Acrobat

Open Adobe Acrobat 9, go to the 'File' menu, select 'Create PDF', and click on 'From Scanner'.

2
Enable the native scanner interface

In the Acrobat scanning dialog box, look for an option labeled 'Show Scanner's Native Interface' or 'Prompt for Scanning Options' and check the box.

3
Launch the scanner software

Click the 'Scan' button in Acrobat. This will not scan immediately but will instead open your scanner manufacturer's native software window.

4
Preview the document

In the manufacturer's scanning interface, locate and click the 'Preview' or 'Pre-scan' button to see a preview of your document.

5
Complete the scan

Adjust your scan area and settings based on the preview, then click the final 'Scan' button to process the document and send it to Acrobat as a PDF.

Enable Preview in Scanner Manufacturer Software
Scanner Software Varies: The exact layout and naming of the preview button will depend entirely on your scanner brand (e.g., HP, Epson, Canon) and its specific driver software.
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Frequently Asked Questions

Why did the preview option disappear after upgrading my scanner?

When you upgrade your scanner, the new drivers or native software might have different default settings or a completely different user interface. You will need to check the 'Show Scanner's Native Interface' option in Acrobat to access the new scanner software and re-enable the pre-scan or preview feature.

Can I force Acrobat to handle the scanning preview natively?

No, Acrobat relies on the scanner's TWAIN or WIA drivers to communicate with the hardware. The preview functionality is entirely dependent on the software provided by your scanner's manufacturer.

Does this scanning limitation apply to newer versions of Acrobat?

Newer versions of Acrobat have updated scanning interfaces and can hide the native scanner dialog by default to simplify the process, but they still fundamentally rely on the scanner's drivers. You may still need to check the 'Show Scanner's User Interface' option to access advanced hardware features like previewing.

What should I do if the 'Show Scanner's Native Interface' option is grayed out?

This usually indicates a communication issue between Acrobat and your scanner's driver. Try downloading and installing the latest TWAIN or WIA drivers from your scanner manufacturer's official website, then restart your computer and relaunch Acrobat.