How to Print Ticketmaster PDF Tickets That Will Not Print
Question details
The user is unable to print downloaded Ticketmaster PDF tickets because the print button does not respond, and they are unsure if a password is required.
- Product
- PDF Reader
- Device & OS
- not provided
- Scenario
- Attempting to print e-tickets downloaded from Ticketmaster for an upcoming event.
- Observed behavior
- The downloaded tickets can be viewed on the screen, but clicking the Print button yields no result or print dialog.
Verify that your printer is properly connected, turned on, and stocked with paper. Additionally, have your Ticketmaster purchase confirmation email handy in case it contains specific printing instructions.
Download and Open in a Dedicated PDF Reader
Use this solution if clicking print in your web browser does nothing, as browsers often struggle with secured or specially formatted PDF files.
Web browsers sometimes fail to trigger the print dialog for PDFs that have specific security settings or formatting. Downloading the file directly to your computer and using a dedicated PDF application ensures the print command is executed correctly.
Log into your Ticketmaster account, navigate to your event, and click the option to download the tickets to your local hard drive.
Open your computer's 'Downloads' folder and find the newly saved Ticketmaster PDF file.
Right-click the file, select 'Open with', and choose a dedicated PDF reader such as Adobe Acrobat, Reader, or WPS Office.
Once the file is open in the software, click the 'Print' icon or press Ctrl + P (Windows) / Cmd + P (Mac) to open the print dialog and print your tickets.
Check for Password Protection Restrictions
Verify if a password is required to unlock the document for printing, which sometimes happens with highly secured e-tickets.
Use the 'Print as Image' Feature
This is a reliable fallback if the PDF reader crashes or the ticket prints with missing barcodes and text.
Easily Open and Print PDF Tickets with WPS Office
If your browser or current PDF viewer is failing to print your Ticketmaster tickets, WPS Office provides a robust, built-in PDF reader that smoothly handles complex and secured ticket files, allowing you to print them without hassle.
- 1. Launch WPS Office: Open the WPS Office application and navigate to the 'PDF' section on the home screen.
- 2. Open Your Ticket: Click 'Open', locate your downloaded Ticketmaster PDF file in your local folders, and select it.
- 3. Access Print Settings: Click the 'Print' icon on the top toolbar or press Ctrl+P to bring up the comprehensive print dialog.
- 4. Print Successfully: Verify your printer is selected, adjust the paper size if necessary, and click 'Print' to get your physical tickets.
Frequently Asked Questions
Do Ticketmaster PDF tickets require a password to print?
Generally, Ticketmaster does not require a password to view or print standard e-tickets. However, if a password is required due to updated venue policies, it will always be provided in your original purchase confirmation email.
Why does clicking 'Print' do nothing when I view the ticket in my web browser?
Web browsers like Chrome or Safari use built-in, simplified PDF viewers that sometimes fail to process the security scripts or specialized barcodes embedded in official tickets. Downloading the file and opening it in dedicated software usually resolves this immediately.
Can I just show the PDF ticket on my smartphone instead of printing it?
This depends entirely on the venue and the specific ticket type you purchased. While many modern venues allow you to scan tickets directly from the official Ticketmaster mobile app, if your ticket is explicitly designated as 'Print-at-Home', the venue may require a physical paper copy for entry.
