How to Recover PDF Highlights and Comments Lost After Relaunch
Question details
The user is unable to find their PDF highlights and comments after closing and reopening the application, despite believing the document was saved successfully.

- Product
- Device & OS
- not provided
- Scenario
- Reopening a PDF document to continue working or review previously added annotations.
- Observed behavior
- All recently added highlights and comments are missing from the opened PDF document.
Verify if the PDF was originally opened directly from an email attachment or a web browser, as these files often save to hidden temporary folders rather than your standard Documents directory.
Search for the Correctly Saved PDF Copy
Use this method if you suspect your edits were saved to a different file or a temporary folder instead of the original document.
The most common reason for missing annotations is reopening the original, unedited file instead of the newly saved copy. When a file is opened from an email, saving it normally places the edited copy in a temporary cache, leaving the original email attachment unchanged.
Open File Explorer (Windows) or Finder (Mac) and use the search bar to look for the exact name of your PDF document.
Click the 'Date Modified' column header to sort the search results, bringing the most recently altered files to the top.
Manually check your 'Downloads' folder, as well as the default temporary folder used by your email client or web browser.
Open the most recently modified copy of the file to verify if your highlights and comments are intact.

Check the PDF Application's Recent Files List
This is a quick way to find the exact file path where your PDF reader actually saved your annotated document.
Easily Annotate and Securely Save PDFs with WPS Office
WPS Office provides a highly reliable PDF editor that safely stores your highlights, comments, and annotations. Its intuitive file management system prompts you to save email attachments locally, preventing accidental data loss and temporary folder confusion.
- 1. Open your PDF: Launch WPS Office and open your PDF file directly within the workspace.
- 2. Add Annotations: Navigate to the 'Comment' tab to utilize highlighters, text boxes, and sticky notes safely.
- 3. Save Securely: Click 'Menu' and select 'Save As' to easily designate a permanent local folder, ensuring your edits are never lost.

Frequently Asked Questions
Why do my PDF highlights keep disappearing after I save and close?
This typically occurs if you open a PDF directly from an email client or browser. The application saves your annotations to a hidden temporary folder. When you later reopen the file from the original source, you are looking at the unedited original, not your saved work.
How can I permanently save comments in a PDF file?
To ensure your comments are permanently saved, immediately use the 'Save As' command when you open the file. Choose a specific folder on your local drive (such as 'Documents') and rename the file slightly so you know it is the annotated version.
Can I recover a PDF if I didn't click save?
If the PDF application crashed or was closed without saving, you might be able to recover it if the software has an auto-recovery feature enabled. Check the application's backup or auto-save directory, often found in the software's settings or preferences menu.




