How to Remove the Get Free App Banner in Adobe Acrobat
Question details
IT Administrators need to disable the promotional Get Free App banner on the Acrobat Home page for enterprise users.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Managing enterprise deployments and configuring services integration to prevent standard users from seeing mobile app promotions.
- Observed behavior
- A blue Get Free App tip or banner persistently appears on the Acrobat Home page for users within an organization.
Ensure you have administrative privileges on your deployment server and have downloaded the correct version of the Adobe Acrobat Customization Wizard for your specific Acrobat installation.
Suppress the Banner via Acrobat Customization Wizard
Use the enterprise administration tool to modify the installation package and disable promotional services for standard users.
The Adobe Acrobat Customization Wizard allows administrators to streamline the deployment process by configuring preferences, modifying registry keys, and disabling unwanted online features before installing the software on user machines.
Launch the Adobe Acrobat Customization Wizard and open your organization's Acrobat .msi installation package.
In the left-hand navigation pane, select the "Online Services and Features" section to access web-integrated configurations.
Check the boxes for "Disable product updates" and "Disable upsell" (or similar promotional options depending on your exact version) to suppress banners and app tips on the Home page.
Generate the new .mst transform file and deploy the updated installation package to your organization's endpoints via your preferred endpoint management tool.
Enjoy a Clean PDF Experience with WPS Office
If you want a lightweight, professional PDF reader and editor without intrusive promotional banners or complex enterprise deployment requirements, WPS Office provides a streamlined interface for managing all your documents.
- 1. Download and Install: Get the free WPS Office suite from the official website and install it on your computer.
- 2. Open your PDF: Launch WPS Office, click on "Open", and select the PDF document you wish to view or edit.
- 3. Read without distractions: Enjoy a clean viewing experience in the WPS PDF tab without unsolicited app promotion banners.
- 4. Edit and annotate: Use the intuitive top toolbar to highlight text, add comments, or make direct edits to your PDF file effortlessly.
Frequently Asked Questions
Why does the Get Free App banner appear in Acrobat?
Adobe displays this banner by default on the Home screen to encourage users to download their companion mobile applications. In enterprise environments, this is often considered unnecessary and can be disabled by IT admins.
Can standard users remove the Acrobat Home page banner themselves?
Typically, standard users cannot permanently remove enterprise-level promotional banners. It requires administrative rights to change registry keys or apply preferences via the Customization Wizard.
Does disabling online services in Acrobat affect other features?
Yes, depending on how strictly you configure the Customization Wizard, disabling online services may also restrict access to Adobe Document Cloud storage and collaboration features. Review your required services before applying the policy.
Where can I download the Adobe Acrobat Customization Wizard?
The Customization Wizard is available for free download from Adobe's official Enterprise Administration Guide portal. Ensure you download the specific version (e.g., DC, 2020) that matches your organization's deployment.
