How to Restore the Send for Signature Tool in Acrobat 2015
Question details
The user needs to restore the 'Send for Signature' or 'Adobe Sign' tool that has disappeared from the application interface.
- Product
- Adobe Acrobat 2015
- Device & OS
- not provided
- Scenario
- Attempting to send a PDF document for e-signature after an application update.
- Observed behavior
- The 'Send for Signature' tool is missing from the application interface, preventing the user from requesting digital signatures.
Ensure you have your Adobe ID login credentials handy and verify that your current Acrobat 2015 subscription plan includes active access to Adobe Sign services.
Repair the Acrobat Installation
Fixes missing tools caused by corrupted application files or incomplete software updates.
Sometimes, an update can cause certain application modules to fail to load properly. Running the built-in repair tool can restore missing features like the signature tool.
Launch Adobe Acrobat 2015 and click on the 'Help' tab located in the top menu bar.
Select 'Repair Installation' from the dropdown menu. Follow the on-screen prompts and wait for the repair process to finish.
Once the repair is complete, restart the Acrobat application and sign back in using your correct Adobe account credentials.
Verify Service in Adobe Document Cloud
Determines if the issue is limited to the desktop application or affects your entire Adobe account.
Sign PDF Documents Easily with WPS Office
If you are experiencing ongoing issues with Acrobat services, WPS Office provides a lightweight and powerful PDF editor. You can easily insert, manage, and apply signatures to your PDF documents without relying on complex cloud integrations.
- 1. Open your PDF: Launch WPS Office and open the PDF document you need to sign.
- 2. Navigate to the Fill & Sign Tool: Click on the 'Protect' or 'Fill & Sign' tab located on the top ribbon menu.
- 3. Create a Signature: Click on 'Sign' to draw, type, or insert an image of your signature.
- 4. Apply and Save: Place the signature in the desired location on the document, resize it if necessary, and save your PDF.
Frequently Asked Questions
Why did the Send for Signature tool disappear in Acrobat 2015?
The tool typically disappears due to a failed software update, account syncing issues, an expired Adobe Sign license, or corrupted installation files.
Can I still send documents for signature if the desktop tool is missing?
Yes, you can usually access the Adobe Sign feature by logging into the Adobe Document Cloud via your web browser, provided your account license is still active.
Is Adobe Acrobat 2015 still supported for e-signatures?
Acrobat 2015 has reached its end of support. Cloud services like Adobe Sign might experience connectivity issues, missing tools, or limited functionality on older, unsupported versions of the software.
