Other PDF Issues

How to Scan a Custom Paper Size in Adobe Acrobat Pro DC

Ayan MasoodAyan Masood Oct 28, 2026 868 views

Question details

The user needs to scan a document with non-standard dimensions (8.5 by 25 inches) into a PDF using Adobe Acrobat Pro DC and a connected scanner.

How to Scan a Custom Paper Size in Adobe Acrobat Pro DC
Product
Adobe Acrobat Pro DC
Device & OS
Windows 10
Scenario
Scanning a long contract or uniquely sized physical document directly into a PDF format.
Observed behavior
The user requires instructions on how to configure custom paper dimensions, as default scanner settings in Acrobat may not automatically list non-standard sizes.
Before you start

Ensure your scanner is powered on, properly connected to your Windows 10 PC, and that you have installed the most recent scanner drivers from the manufacturer's official website.

Solution 1Recommended

Set Custom Paper Size via Acrobat Scanner Settings

Use Acrobat's built-in scanning interface to access your scanner's native driver settings and define custom dimensions.

Acrobat Pro DC relies on your scanner's TWAIN or WIA drivers to control hardware settings. You can access these settings directly within the Acrobat creation menu.

1
Open the Create PDF tool

Launch Adobe Acrobat Pro DC, navigate to the 'Tools' tab at the top, and select 'Create PDF'.

2
Select your scanner

Click on 'Scanner' from the left-hand menu, then choose your specific scanner model (e.g., Samsung M2885FW) from the device dropdown list.

3
Access scanner settings

Click the gear icon (Settings) located next to the scanner name or click 'Options' to open the scanner driver properties.

4
Define the custom size

Locate the 'Paper Size' or 'Page Size' dropdown. Select 'Custom' or 'User Defined', and enter your specific dimensions (8.5 for width, 25 for height). Save the settings.

5
Initiate the scan

Click the 'Scan' button to begin scanning your document with the newly applied custom paper dimensions.

Set Custom Paper Size via Acrobat Scanner Settings
Driver Limitations: If the 'Custom' option is missing or grayed out in Acrobat, your scanner's driver may restrict third-party applications from modifying paper sizes directly.
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Frequently Asked Questions

Why is the custom paper size option missing in Acrobat?

The paper size options available in Acrobat are determined by your scanner's TWAIN or WIA drivers. If the manufacturer's driver does not expose custom size settings to third-party applications, the option will not appear in the Acrobat scanning interface.

Can I crop a scanned PDF to a custom size after scanning?

Yes. If your scanner forces you to scan at a larger standard size, you can use the 'Crop Pages' tool in Acrobat (Tools > Edit PDF > Crop Pages) to trim the excess white space and adjust the document down to your desired 8.5x25-inch dimensions.

What if my scanner cannot physically feed a 25-inch long document?

If your scanner hardware does not support long document feeding, you will need to scan the contract in multiple sections. You can then use the 'Organize Pages' or 'Combine Files' tools in a PDF editor to merge the sections into a single document.