How to Stop Duplex Printing in Adobe Acrobat Pro 11
Question details
The user needs to turn off automatic double-sided printing because the software continuously prints on both sides and the manual duplex toggle is unavailable.

- Product
- Adobe Acrobat Pro 11
- Device & OS
- not provided
- Scenario
- Printing a PDF document single-sided.
- Observed behavior
- Documents are always printed double-sided, and the duplex printing option is either unavailable or greyed out in the print dialog.
Verify that your printer's default system preferences are not globally enforcing two-sided printing, and ensure your printer is correctly connected to your computer.
Change the PDF Print Preset in Document Properties
Some PDF files have built-in print presets that force double-sided printing. Changing this property directly in the file can resolve the issue.
PDF creators can embed specific printing instructions inside the document itself. If a document is set to always print duplex, Adobe Acrobat will prioritize this setting and may grey out the manual duplex toggle in your print menu.
Launch Adobe Acrobat Pro 11, open the problematic PDF file, and navigate to 'File' > 'Properties' in the top menu.
In the Document Properties window, click on the 'Advanced' tab to view the printing and reading options.
Locate the 'Print Dialog Presets' section. Find the 'DuplexMode' dropdown and change it from 'Duplex' to 'Simplex' or 'None'.
Click 'OK' to apply the changes, save the document, and try printing again.

Update Printer Drivers and Check OS Settings
Outdated or incorrectly configured printer drivers can override Acrobat's print settings, making the duplex option unavailable.
Print PDFs Single-Sided Easily with WPS Office
Avoid complicated print presets and locked driver settings. WPS Office provides an intuitive, easy-to-use PDF reader and editor that makes single-sided printing straightforward without hidden property locks.
- 1. Download WPS Office: Download and install WPS Office for free from the official website.
- 2. Open the PDF: Launch WPS PDF and open the document you wish to print.
- 3. Access Print Settings: Click on the 'Print' icon in the toolbar or press Ctrl+P to open the print dialog box.
- 4. Disable Duplex Printing: In the print settings window, ensure the 'Print on both sides' checkbox is unchecked.
- 5. Print the Document: Click the 'Print' button to easily print your document single-sided.

Frequently Asked Questions
Why is the duplex printing option greyed out in Acrobat Pro 11?
The duplex option may be greyed out if your printer driver is outdated, if the printer is not successfully communicating its duplex capabilities to your computer, or if the PDF's internal print presets are overriding your software options.
Can I turn off double-sided printing permanently on my computer?
Yes. You can change your default printer preferences in your computer's OS settings. Under 'Printers & Scanners', select your printer, go to 'Printing Preferences', and set two-sided printing to 'Off' or 'None'.
Does changing the print preset in Document Properties affect all PDFs?
No, changing the Print Dialog Preset under Document Properties only affects the specific PDF file you are editing. You will need to check this setting individually if multiple files are defaulting to duplex.




