PDF Printing Issues

How to Stop Duplex Printing in Adobe Acrobat Pro 11

Chanuka GeekiyanageChanuka Geekiyanage Nov 3, 2026 869 views

Question details

The user needs to turn off automatic double-sided printing because the software continuously prints on both sides and the manual duplex toggle is unavailable.

How to Stop Duplex Printing in Adobe Acrobat Pro 11
Product
Adobe Acrobat Pro 11
Device & OS
not provided
Scenario
Printing a PDF document single-sided.
Observed behavior
Documents are always printed double-sided, and the duplex printing option is either unavailable or greyed out in the print dialog.
Before you start

Verify that your printer's default system preferences are not globally enforcing two-sided printing, and ensure your printer is correctly connected to your computer.

Solution 1Recommended

Change the PDF Print Preset in Document Properties

Some PDF files have built-in print presets that force double-sided printing. Changing this property directly in the file can resolve the issue.

PDF creators can embed specific printing instructions inside the document itself. If a document is set to always print duplex, Adobe Acrobat will prioritize this setting and may grey out the manual duplex toggle in your print menu.

1
Open Document Properties

Launch Adobe Acrobat Pro 11, open the problematic PDF file, and navigate to 'File' > 'Properties' in the top menu.

2
Access the Advanced Tab

In the Document Properties window, click on the 'Advanced' tab to view the printing and reading options.

3
Modify the Duplex Mode

Locate the 'Print Dialog Presets' section. Find the 'DuplexMode' dropdown and change it from 'Duplex' to 'Simplex' or 'None'.

4
Save and Print

Click 'OK' to apply the changes, save the document, and try printing again.

Change the PDF Print Preset in Document Properties
File-Specific Setting: This solution fixes the issue for the current PDF. If multiple files are doing this, you will need to check the properties for each one or adjust your global printer driver settings.

Print PDFs Single-Sided Easily with WPS Office

Avoid complicated print presets and locked driver settings. WPS Office provides an intuitive, easy-to-use PDF reader and editor that makes single-sided printing straightforward without hidden property locks.

  1. 1. Download WPS Office: Download and install WPS Office for free from the official website.
  2. 2. Open the PDF: Launch WPS PDF and open the document you wish to print.
  3. 3. Access Print Settings: Click on the 'Print' icon in the toolbar or press Ctrl+P to open the print dialog box.
  4. 4. Disable Duplex Printing: In the print settings window, ensure the 'Print on both sides' checkbox is unchecked.
  5. 5. Print the Document: Click the 'Print' button to easily print your document single-sided.
Free and lightweight PDF reader and editorClear and accessible print settings with one-click single/double-sided togglesFully compatible with standard PDF files and Microsoft Office formatsWorks seamlessly across Windows, Mac, Linux, and mobile devices
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Frequently Asked Questions

Why is the duplex printing option greyed out in Acrobat Pro 11?

The duplex option may be greyed out if your printer driver is outdated, if the printer is not successfully communicating its duplex capabilities to your computer, or if the PDF's internal print presets are overriding your software options.

Can I turn off double-sided printing permanently on my computer?

Yes. You can change your default printer preferences in your computer's OS settings. Under 'Printers & Scanners', select your printer, go to 'Printing Preferences', and set two-sided printing to 'Off' or 'None'.

Does changing the print preset in Document Properties affect all PDFs?

No, changing the Print Dialog Preset under Document Properties only affects the specific PDF file you are editing. You will need to check this setting individually if multiple files are defaulting to duplex.