Other PDF Issues

How to Turn Off Mobile Link Notifications in Adobe Acrobat DC

Phi Hung VoPhi Hung Vo Nov 3, 2026 869 views

Question details

The user wants to reduce or permanently disable recurring Mobile Link pop-ups and new-feature notifications that appear automatically when opening documents.

How to Disable Mobile Link Notifications in Adobe Acrobat DC
Product
Adobe Acrobat DC
Device & OS
not provided
Scenario
Opening PDF files and navigating the PDF reader interface.
Observed behavior
Intrusive Mobile Link and promotional messages constantly appear, cluttering the workspace, and the options to disable them are either hidden or ineffective in older software versions.
Before you start

Ensure your Adobe Acrobat DC is updated to the latest version, as older releases might not have the complete settings required to disable specific promotional pop-ups.

Solution 1Recommended

Disable Messages and Notifications in Preferences

Turn off Adobe product messages and Mobile Link prompts directly through the built-in application preference settings.

Adobe Acrobat allows users to control the promotional messages and notifications shown upon launching the application. Disabling these settings will stop most in-app alerts from appearing.

1
Open Acrobat Preferences

Launch Adobe Acrobat DC. Click on 'Edit' in the top menu bar (Windows) or 'Acrobat' (Mac), and select 'Preferences' from the drop-down list.

2
Navigate to General Settings

In the Preferences dialog box, locate and select the 'General' category from the left-hand sidebar.

3
Turn Off Adobe Messages

Scroll down to the 'Messages from Adobe' section. Uncheck the boxes for 'Show me messages when I launch Adobe Acrobat' and 'Don't show messages while viewing a document'.

4
Save and Restart

Click the 'OK' button at the bottom of the window to apply your changes, then restart Adobe Acrobat DC for the settings to take full effect.

Disable Messages and Notifications in Preferences
Settings Applied: Once these options are unchecked, you should no longer see the repetitive Mobile Link and promotional pop-ups when opening a new PDF.
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Frequently Asked Questions

Why does the 'New Features Have Arrived' popup keep showing up?

This usually happens when the application updates in the background or if the preference settings to block Adobe messages are not saving properly due to a known software bug in older Acrobat DC releases. Updating your software typically resolves this.

Can I stop Adobe Acrobat from sharing my usage data by default?

Yes. You can disable data sharing by navigating to Edit > Preferences > Usage Information, and unchecking the option that allows the software to share your usage data with Adobe.

How do I get rid of the floating toolbar when reading PDFs?

You can hide the floating page controls to reduce visual clutter by pressing the 'F8' key to hide toolbars, or by right-clicking the floating toolbar and selecting the option to dock it or hide it.

Will reinstalling Acrobat DC stop the Mobile Link prompts?

A clean installation might help if your application's preference files are corrupted. However, simply updating to the latest version and ensuring the 'Messages from Adobe' settings are unchecked is usually the most effective method.