How to Use Multiple Time Stamp Servers in Adobe Acrobat Sign
Question details
The user wants to know if it is possible to configure Adobe Acrobat Sign to use different time stamp servers (both internal and qualified external) for various digital signature workflows.
- Product
- Adobe Acrobat Sign
- Device & OS
- not provided
- Scenario
- Setting up distinct time stamp providers for standard internal signatures and eIDAS-compliant external signatures.
- Observed behavior
- The user needs the application to support routing different signature workflows to their respectively assigned custom time stamp servers.
Ensure you have administrator privileges in your Adobe Acrobat Sign account and have the exact server URLs and authentication credentials ready for both your internal and external time stamp providers.
Configure Custom Time Stamp Providers
Set up custom time stamp providers in Adobe Acrobat Sign to enable the use of multiple internal and external servers.
Adobe Acrobat Sign natively supports the integration of custom time stamp providers. This feature allows organizations to bypass the default time stamp and instead use specific internal corporate servers or qualified external trust service providers (QTSPs) depending on the workflow's compliance requirements.
Log in to your Adobe Acrobat Sign account using administrator credentials and navigate to the Account Settings menu.
Scroll through the security settings to find the 'Time Stamp Providers' configuration section.
Click to add a new custom provider, then enter the server URL, name, and any required authentication credentials for your internal time stamp server.
Repeat the previous step to add the connection details for your qualified external (eIDAS-compliant) time stamp server.
During the setup of your specific digital signature workflows or account groupings, select the appropriate time stamp provider from your newly created list.
Secure and Sign PDFs Easily with WPS Office
If you are looking for a comprehensive and user-friendly PDF solution, WPS Office provides built-in tools for applying digital signatures, encrypting files, and managing document security securely and efficiently.
- 1. Open your PDF Document: Launch WPS Office and open the PDF file you need to sign or secure.
- 2. Navigate to the Protect Tab: Click on the 'Protect' tab located on the top ribbon to access document security features.
- 3. Apply a Digital Signature: Select the 'PDF Signature' tool to insert your digital signature, manage your certificates, and verify document integrity.
Frequently Asked Questions
Can I use multiple time stamp servers on a single document?
Typically, a single digital signature uses one specific time stamp provider. However, if multiple users sign the same document through different configured workflows, each signature can theoretically draw from the time stamp server assigned to that specific signer's profile or workflow.
What details do I need to add a custom time stamp provider?
You will need the server URL provided by your internal IT department or your external Trust Service Provider, along with any necessary authentication credentials (such as a username and password) required to access the server.
Are custom time stamp servers available on all Adobe Acrobat Sign plans?
Advanced configurations like custom time stamp providers are generally restricted to enterprise-tier accounts. Check your specific Adobe Acrobat Sign licensing agreement to verify if this feature is enabled for your organization.
