How to Use Windows Mail with Acrobat's Email Feature
Question details
The user wants to use Windows Mail to send PDFs directly from Adobe Acrobat, but Outlook is the only email application displayed as an option.
- Product
- Adobe Acrobat
- Device & OS
- Windows
- Scenario
- Attempting to share a PDF document directly from the Adobe Acrobat desktop application via email using the Windows Mail client.
- Observed behavior
- Acrobat only lists Outlook as the available email application and fails to recognize Windows Mail, even when Windows Mail is configured as the default Windows email app.
Verify your current default email settings in Windows and ensure you have your email account credentials ready if you need to set up a direct connection.
Add Your Email Account Directly in Acrobat
Instead of relying on the unsupported Windows Mail desktop app, configure your email account directly within Acrobat's email settings.
Adobe Acrobat requires MAPI integration for desktop email clients, a protocol that Windows Mail does not support. To bypass this limitation without installing Outlook, you can add your webmail or email account directly into Acrobat.
In Adobe Acrobat, click on the email icon in the toolbar or navigate to File > Send File to open the Send by Email dialog.
Click the drop-down menu that lists available email applications and select 'Add an account' or 'Add Webmail'.
Input your email address and password, follow the on-screen configuration steps, and choose to set it as your default email method in Acrobat.
Manually Attach the PDF in Windows Mail
Since Windows Mail cannot automatically receive files from Acrobat, manually saving and attaching the document is a reliable workaround.
Try WPS Office for a Hassle-Free PDF Experience
If you are frustrated by software integration limitations, WPS Office provides a lightweight, highly compatible alternative for viewing, editing, and sharing PDF files without the hassle of complex setups.
- 1. Download and Install: Visit the official WPS website to download and easily install the free WPS Office suite.
- 2. Open Your PDF: Launch WPS Office and open your PDF document directly using the built-in PDF reader.
- 3. Share Document: Use the Share button within WPS to generate a link or send the file directly without complex mail integration hurdles.
Frequently Asked Questions
Why does Acrobat only show Outlook instead of Windows Mail?
Acrobat relies on a specific protocol called MAPI integration to automatically send files through desktop email clients. Outlook supports this protocol, whereas Windows Mail does not, which is why Acrobat cannot detect it.
Can I force Acrobat to use Windows Mail by changing default apps?
No. Even if you set Windows Mail as your default email app in Windows settings, Acrobat will still not recognize it because the underlying MAPI integration is missing from the Windows Mail app.
Are there any free desktop email clients that work with Acrobat?
Yes, desktop email clients that support MAPI, such as Mozilla Thunderbird, typically integrate successfully with Adobe Acrobat's Send by Email feature.
