Other PDF Issues

Where to Find Files Sent for Electronic Signature in Adobe Acrobat

Maira MehtabMaira Mehtab Oct 28, 2026 868 views

Question details

The user wants to locate PDF documents that have been sent out for electronic signing and are currently pending completion.

Where to Find Files Sent for Electronic Signature in Adobe Acrobat
Product
Adobe Acrobat
Device & OS
not provided
Scenario
Tracking the status of pending e-signature requests.
Observed behavior
The user needs to navigate to the correct folder to view documents awaiting signatures and those that are already completed.
Before you start

Ensure you are logged into the same Adobe account used to send the documents and that you have an active internet connection to sync your current signature workflows.

Solution 1Recommended

Locate Pending E-Signature Files in the In Progress Folder

Use the built-in Adobe Sign workflow folders in Adobe Acrobat to find documents awaiting signature.

Adobe Acrobat integrates with Adobe Sign to track the status of documents sent for electronic signature. Files that have been sent but not yet signed by all recipients are stored in a dedicated tracking folder.

1
Open Adobe Acrobat

Launch the Adobe Acrobat application on your device and ensure you are logged into your Adobe account.

2
Navigate to Home

Click on the 'Home' tab located in the top-left corner of the Acrobat interface.

3
Access the Sign Tracking Section

In the left-hand menu pane, look under the 'Sign' or 'Adobe Sign' category.

4
Open the In Progress Folder

Click on the 'In Progress' folder. Here, you will see a list of all files you have sent for electronic signature that are still awaiting completion by the recipients.

Locate Pending E-Signature Files in the In Progress Folder
Completed Files: Once all recipients have signed the document, the file will automatically move from 'In Progress' to the 'Completed' folder in your workflow.
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Frequently Asked Questions

Why is my sent file not showing in the In Progress folder?

If a file is missing, verify that you are logged into the correct Adobe ID used to send the document. Additionally, check your internet connection and click refresh, as Adobe Sign requires an active connection to sync recent workflows.

Where can I find my documents once they are fully signed?

Completed files are automatically moved to the 'Completed' folder, which can also be found in the left-hand menu under the Adobe Sign section in the Home view.

Can I cancel a signature request that is currently in progress?

Yes. Select the document from the 'In Progress' folder, and in the right-hand details pane, you will find an option to cancel or withdraw the signature request.