Why Is the OK Button Missing in Adobe Sign Forms?
Question details
The user is trying to find out why the standard OK button is not available when creating or editing a form in Adobe Acrobat Sign.
- Product
- Adobe Acrobat Sign
- Device & OS
- not provided
- Scenario
- Creating or editing an interactive form for electronic signatures.
- Observed behavior
- The standard OK button does not appear in the available form fields or control options within the editor.
Verify that you are currently in the form authoring environment of Adobe Acrobat Sign and familiarize yourself with the available native signature and data fields.
Use Native Adobe Sign Form Controls
Since Adobe Sign forms do not support a standard 'OK' button by design, you must use alternative supported fields to capture user consent or data.
Adobe Acrobat Sign workflows are designed around signature and data collection rather than traditional submit/OK buttons. Because of this, the standard OK button is intentionally unavailable in the form builder.
Instead of relying on an OK button, the form workflow automatically handles document progression when the required fields, such as signatures, dates, or initials, are completed by the recipient.
Log in to your Adobe Acrobat Sign account and open the document you wish to edit in the authoring environment.
Look at the right-hand pane to see the list of supported form elements, such as 'Signature Fields', 'Signer Info Fields', and 'Data Fields'.
Drag and drop the necessary fields (e.g., Signature, Date, or a custom Checkbox) onto your document to capture the user's agreement or confirmation instead of a traditional OK button.
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Frequently Asked Questions
Can I add a custom submit button in Adobe Sign?
Standard submit or OK buttons are not natively supported as drag-and-drop fields. Adobe Sign automatically generates a final submission button at the bottom of the screen once all required fields are filled by the signer.
Why do my Acrobat PDF buttons disappear when uploaded to Adobe Sign?
Adobe Sign flattens or removes certain interactive elements, like custom JavaScript buttons or traditional OK buttons created in Acrobat, because they are not supported in the secure cloud signing workflow.
How does a user confirm their signature without an OK button?
After completing all mandatory fields on the document, a prominent 'Click to Sign' or 'Submit' banner will automatically appear at the bottom of the signer's screen, guiding them to finalize the document.
