How to Fix Repeated Microsoft Account Verification Requests
Question details
The user is receiving frequent 'Additional Verification Requested' prompts on their Microsoft account and needs to secure it against potential unauthorized access or repetitive device sync issues.
- Product
- Microsoft Account
- Device & OS
- not provided
- Scenario
- Reviewing account security due to repeated and unexpected authentication prompts.
- Observed behavior
- Frequent 'Additional Verification Requested' entries appear in the account activity log, which may be caused by a device continuously requesting authentication or an attempted unauthorized access.
Ensure you have access to your current Microsoft account recovery email or phone number before making any security changes to avoid being locked out of your account.
Review Activity and Change Your Account Password
Immediately updating your password and reviewing active sessions is the best way to block unauthorized access and reset stuck device connections.
If someone else is trying to access your account, or if an old app is stuck in an authentication loop, changing your password acts as an immediate reset. This invalidates old sessions and prevents further unauthorized login attempts.
Log in to your Microsoft account security page and navigate to the 'Recent activity' section. Look for unfamiliar locations, IP addresses, or unrecognized devices that trigger the 'Additional Verification Requested' prompt.
Go to the 'Password security' section, select 'Change my password', and create a strong, unique password that you haven't used before.
Under 'Advanced security options', scroll down and select the 'Sign me out' option to terminate all unrecognized or active sessions across all devices.
Enable Two-Step Verification
Adding an extra layer of security prevents unauthorized users from logging in even if they manage to discover your password.
Remove Unknown Devices and Apps
Revoking access from unfamiliar devices or outdated third-party applications can stop automated verification loops.
Switch to WPS Office for a Secure, Hassle-Free Experience
Tired of dealing with complicated account issues, continuous verification prompts, and heavy software? WPS Office provides a free, secure, and user-friendly alternative to Microsoft Office, letting you create, edit, and share documents without disruptive login loops.
- 1. Download WPS Office: Visit the official WPS website and download the free installer for your Windows, Mac, or Linux operating system.
- 2. Install the Suite: Run the setup file and follow the quick on-screen instructions to complete the installation in minutes.
- 3. Open Your Documents: Drag and drop your existing Microsoft Office files directly into WPS Office to continue working seamlessly.
Frequently Asked Questions
Why do I keep getting Microsoft account verification codes I didn't request?
This usually happens when someone is trying to log into your account and your security settings trigger a verification prompt to block them. It can also occur if a forgotten device or outdated email app is repeatedly trying to sync.
Can a third-party email app trigger the 'Additional Verification Requested' alert?
Yes. If an old email client or application is using outdated authentication methods, Microsoft may flag the connection attempt as suspicious and request additional verification to ensure your account remains secure.
Does changing my password stop unauthorized verification requests?
Yes, in most cases. Changing your password blocks anyone who has your old password from reaching the stage where a verification code is triggered, effectively stopping the unauthorized prompts.
How do I check which devices are connected to my Microsoft account?
You can view connected devices by logging into your Microsoft account dashboard, navigating to the 'Devices' section, and reviewing the list. You should immediately remove any devices you do not recognize.
