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How to Access Copilot in Microsoft 365 Apps for Home
Question details
Users are unable to locate or use Copilot features within Microsoft 365 Home applications like Word and Excel.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Attempting to use Microsoft's AI assistant features in standard Office desktop applications.
- Observed behavior
- The Copilot tool is missing or completely unavailable in the application interface for home users.
Verify that you are actively signed into your Microsoft account and check your current Microsoft 365 subscription tier (Personal or Family).
Purchase a Copilot Pro Subscription
Microsoft 365 Family or Personal subscribers must acquire an additional Copilot Pro subscription to unlock AI capabilities in Office apps.
Copilot is not included by default in standard Microsoft 365 Home plans. To access AI features directly inside Word, Excel, PowerPoint, and other Office applications, you must link a separate Copilot Pro license to your Microsoft account.
Navigate to the official Microsoft Copilot Pro plan and pricing page in your web browser.
Log in using the exact Microsoft account associated with your current Microsoft 365 Family or Personal subscription.
Select the option to subscribe. You may be eligible to start a one-month free trial to test the features.
After the purchase is confirmed, close and completely reopen your Microsoft 365 applications (such as Word or Excel) to see the new Copilot icon appear in the ribbon.
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- 1. Download the installer: Visit the official WPS Office website and click the free download button for your operating system.
- 2. Install the software: Run the downloaded installer file and follow the on-screen instructions to complete the setup.
- 3. Explore WPS AI: Open a new document or spreadsheet and click the WPS AI icon in the ribbon to start exploring intelligent features.
Frequently Asked Questions
Why is Copilot not showing up in my Word app?
Copilot will not appear if you only have a standard Microsoft 365 Home or Family plan. You must purchase the Copilot Pro add-on and then restart your Office applications to see the Copilot icon in the ribbon.
Do I need a Microsoft 365 subscription to use Copilot Pro?
Yes, to use Copilot directly inside desktop applications like Word, Excel, and PowerPoint, you must have an active Microsoft 365 Personal or Family subscription paired with the Copilot Pro license.
Can I share my Copilot Pro subscription with my Microsoft 365 Family members?
No, a Copilot Pro subscription is tied specifically to the individual Microsoft account that purchased it. It cannot be shared with other family members, even if you are the organizer of a Microsoft 365 Family plan.
