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Copilot Not Working

How to Disable the Chat with Copilot Popup in Microsoft Office

Bushra ParveenBushra Parveen Sep 29, 2026 869 views

Question details

The user is looking for a way to permanently turn off the Chat with Copilot startup notification across Microsoft Office applications.

How to Disable the Chat with Copilot Popup in Microsoft Office
Product
Microsoft Office
Device & OS
not provided
Scenario
Launching Microsoft Word, Excel, or PowerPoint to begin working on documents.
Observed behavior
A Chat with Copilot popup appears automatically upon launching the applications, with no built-in settings to disable it permanently.
Before you start

Ensure your Microsoft Office suite is connected to the internet, as interface updates and notification controls are periodically rolled out by Microsoft via background updates.

Solution 1Recommended

Manage Copilot Notifications and Submit Feedback

Since the popup is a built-in product notification without a permanent toggle, the best current approach is to dismiss it and request a feature change directly from Microsoft.

Currently, Microsoft treats the 'Chat with Copilot' popup as a standard product notification. Because of this, there is no direct setting in the Office Options menu to permanently disable it across Word, Excel, or PowerPoint. Until Microsoft adds a dedicated toggle, you will need to manually dismiss it and submit feedback to encourage a change in future updates.

1
Dismiss the popup

Click the 'X' or the dismiss button on the Chat with Copilot popup when it appears during the application startup.

2
Visit the Feedback Portal

Open your web browser and navigate to the official Microsoft Feedback Portal for Microsoft 365.

3
Submit a request

Search for 'Copilot popup' and submit a new feedback request asking for a settings toggle to disable startup notifications permanently.

Manage Copilot Notifications and Submit Feedback
Update Frequency: Microsoft frequently updates Microsoft 365 based on user feedback, so a notification toggle may be introduced in a future release.
Free Microsoft Office alternative

Try WPS Office for a Distraction-Free Workspace

If you are tired of persistent popups and forced feature integrations in your workspace, WPS Office offers a clean, lightweight, and user-friendly alternative. It provides a seamless experience without intrusive product notifications, allowing you to focus purely on your work.

  1. 1. Download the Installer: Visit the official WPS Office website to download the free installation file for your operating system.
  2. 2. Install the Software: Run the downloaded file and follow the simple on-screen instructions to set up your new workspace.
  3. 3. Open Your Files: Right-click your existing Microsoft Office files and select 'Open with WPS Office' to continue working without interruptions.
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Frequently Asked Questions

Can I turn off Copilot entirely in Microsoft 365?

If you are an enterprise user, your IT administrator can disable Copilot at the tenant level. However, for personal users, Copilot integrations are built-in and cannot be completely uninstalled, though you can simply choose not to click on the features.

Why does the Chat with Copilot popup keep appearing?

Microsoft pushes this popup as a promotional product notification to encourage users to adopt their new AI features. Currently, it lacks a 'do not show again' checkbox in standard personal editions.

Will signing out of my Microsoft account stop the Copilot popups?

Signing out might limit your access to Copilot and cloud features, which could temporarily stop the popup. However, it will also prevent you from saving to OneDrive automatically or utilizing other Microsoft 365 subscription benefits.