Copilot in Word Issues

How to Fix the Rewrite Suggestion Feature in Microsoft Word

Maira Mehtab Sep 22, 2026 868 views

Question details

The user needs to restore or enable the Rewrite suggestion feature, which is powered by Copilot, after it becomes unavailable in Microsoft Word.

Product: Microsoft Word
Device & OS: not provided
Scenario: Attempting to use AI-powered Rewrite suggestions to edit or improve document text.
Observed behavior: The Rewrite suggestion feature stops working, is grayed out, or completely disappears from the Word interface due to subscription, account, or version issues.

Before you start

Ensure that your computer has an active internet connection, as Microsoft Copilot and Rewrite features rely on cloud services to analyze text and generate suggestions.

Solution 1Recommended

Verify Your Account and Subscription Status

Because the Rewrite feature requires specific licenses, confirming you are signed in with an account that has an active Microsoft 365 and Copilot Pro subscription is the primary fix.

For personal users, Microsoft 365 alone does not include Copilot features. A separate Copilot Pro subscription is required to access Rewrite suggestions in Word.

Open Account Settings

Launch Microsoft Word, click on the 'File' tab in the top-left corner, and select 'Account' from the bottom of the left-hand menu.

Check User Information

Under the 'User Information' section, verify the email address to ensure you are logged in with the exact account that owns the Copilot Pro subscription.

Review Product Information

Look under 'Product Information' to confirm that your subscription status is active and indicates support for Microsoft 365 and Copilot.

Subscription Requirement: If you recently purchased Copilot Pro, it may take a short time for the license to sync. Try signing out and signing back into your account.

Solution 2

Update Microsoft Word to the Latest Version

Updating Office ensures you have the latest Copilot feature rollouts and fixes any bugs that might cause the Rewrite tool to disappear.

Free Microsoft Office alternative

Experience Seamless AI Writing with WPS Office

If you are struggling with expensive Microsoft Copilot subscriptions or missing features, WPS Office is a powerful, free alternative. It offers built-in AI writing assistance to help you rewrite, summarize, and generate text, all while maintaining perfect compatibility with your existing Word documents.

1. Download WPS Office: Visit the official WPS website to download and install the free WPS Office suite.
2. Open Your Document: Launch WPS Writer and open your existing .docx files seamlessly without formatting loss.
3. Use WPS AI to Rewrite: Highlight your text and activate WPS AI to instantly rewrite, polish, or summarize your content.

Free to download and use with lightweight system requirementsHighly compatible with Microsoft Word (.docx), Excel, and PowerPoint formatsBuilt-in WPS AI assistant for instant text rewriting and generationFamiliar user interface ensuring a smooth and easy transition

microsoft office alternative - wps office

Frequently Asked Questions

Why did the Rewrite feature suddenly disappear in Word?

The feature typically disappears if your Microsoft subscription expired, your Copilot Pro license is no longer detected, or your Office app requires a software update to refresh cloud features.

Do I need a separate subscription just for the Rewrite feature?

Yes. For personal Microsoft 365 users, standard plans do not include advanced AI tools. You must purchase an additional Copilot Pro subscription to use features like Rewrite in Word.

How can I refresh my Office license to restore Copilot features?

You can refresh your license by opening Word, navigating to File > Account, clicking 'Sign out' under your user profile, and then signing back in with the Microsoft account tied to your Copilot Pro subscription.

Microsoft Copilot Issues