Copilot in Word Issues

How to Remove the Copilot Pro Icon in Word for iPad

WPS Editor Sep 30, 2026 869 views

Question details

The user wants to remove the Copilot Pro icon from the front of the Word toolbar on their iPad because it occupies valuable screen space.

How to Hide the Copilot Pro Advertisement in Word for iPad

Product: Microsoft Word for iPad
Device & OS: iPadOS
Scenario: Editing documents in Word for iPad where toolbar space is limited and a promotional icon is permanently displayed.
Observed behavior: A Copilot Pro advertisement icon appears at the front of the Word toolbar and cannot be easily hidden through standard toolbar customization settings.

Before you start

Ensure your iPad is connected to the internet and that you are signed into your Microsoft account before attempting to adjust your privacy and app settings.

Solution 1Recommended

Disable Optional Connected Experiences

Turning off optional connected experiences in your privacy settings may help remove promotional icons and cloud-based feature prompts.

In newer versions of Word, promotional icons for premium services like Copilot Pro are sometimes tied to cloud and connected experiences. Disabling these may hide the advertisement, though it might also disable other cloud-dependent features.

Open Word Settings

Launch the Word app on your iPad. Tap your profile picture or the settings gear icon to open the app settings.

Navigate to Privacy Settings

Scroll down and select 'Privacy Settings' from the menu options.

Turn Off Connected Experiences

Locate the toggle for 'Turn on optional connected experiences' and switch it off. Confirm the change if prompted.

Restart the App

Force close the Word app by swiping it up from the iPad app switcher, then reopen it to see if the icon has been removed.

Feature Limitations: Disabling connected experiences may prevent you from using certain online templates, dictation, or other cloud-based Microsoft tools.

Solution 2

Submit Direct Feedback to Microsoft

If the icon is permanently integrated into the latest app version, submitting feedback is the official way to request a removal or hide option from the developers.

Free Microsoft Office alternative

Switch to WPS Office for a Distraction-Free Toolbar

Tired of unremovable promotional icons cluttering your workspace? WPS Office provides a clean, user-friendly interface for iPad without intrusive upsells. It is lightweight, completely free to use for basic editing, and seamlessly compatible with all your existing Microsoft Office files.

1. Download the App: Search for WPS Office in the iPad App Store and install it for free.
2. Open Your Files: Launch WPS Office and directly open your existing .docx files stored on your iPad or cloud drive.
3. Edit Seamlessly: Enjoy a streamlined, distraction-free document editing experience with all the essential tools you need.

Clean, customizable toolbar without forced advertisement iconsFully compatible with Microsoft Word (.docx) and Excel formatsLightweight architecture optimized for smooth performance on iPadFamiliar user interface for a seamless migration from Microsoft Office

Frequently Asked Questions

Can I downgrade Word for iPad to an older version without the Copilot icon?

Apple's App Store does not officially support downgrading apps to previous versions. Once an app is updated, you must use the current version available on the App Store.

Why did the Copilot Pro icon suddenly appear on my toolbar?

Microsoft added this icon in recent app updates to promote their new AI features to both free users and existing Microsoft 365 subscribers.

Will reinstalling the Word app remove the advertisement?

Uninstalling and reinstalling Word will download the most recent version from the App Store, which likely still includes the Copilot Pro icon. However, it can occasionally resolve temporary UI glitches if the icon is displaying incorrectly.

Microsoft Copilot Issues