This guide walks you through permission & access issues using Microsoft-supported steps first, with WPS only where it genuinely helps.
Problem Description: Macros Enable Word
I had to reinstall Office 2024 with an LTSC licence. Since then, macro enabled documents will not open. The documents are on my laptop. I have made the folder trusted. I have enabled macros in the trust centre including the VBA. I am not being given the option to enable the macro at all. Can anyone help please?
Quick Answer for Word Setup on New Device
If macros should be available from any document, store them in a macro-enabled template (*.dotm) and place the template in Word's Startup folder.
Likely Causes Behind Permission Root Factors
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger permission & access issues.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Restoring Word After Errors
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
If macros are not enabling, this is likely due to macro blocking from the Internet mark on files.
Close Word, then in File Explorer, right-click the *.docm file and choose Properties.
On the General tab, look for a Security note saying "This file came from another computer and might be blocked".
Tick "Unblock", then select Apply and OK.
Open the file in Word to see if the macro prompt appears or macros run.
If no Unblock checkbox is visible, check the Word version and build under File > Account > About Word for further steps.
Alternative Solutions for Secondary Document Fixes
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: WPS as a Local Alternative

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Keeping Word Stable Long Term
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Work on copies and keep version history enabled when available.
FAQs About Word Support Questions
Can WPS Office fix this permission & access issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall Word before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.





