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Permission & Access Issues

Fix Cannot Reshare OneNote Notebooks After Microsoft Account Migration

Maira MehtabMaira Mehtab Sep 28, 2026 868 views

Question details

The user is unable to reshare OneNote notebooks to a new Microsoft account following a corporate acquisition and account migration.

Fix Cannot Reshare OneNote Notebooks After Microsoft Account Migration
Product
Microsoft OneNote / SharePoint
Device & OS
not provided
Scenario
Attempting to access and re-share existing OneNote notebooks with a new Microsoft account after a company merger and tenant migration.
Observed behavior
Sharing controls are disabled (greyed out) on the notebooks, and the original owner account cannot be accessed to grant permissions to the newly migrated account.
Before you start

Verify whether the affected OneNote notebooks are stored in a personal OneDrive, a corporate SharePoint site, or a Microsoft Teams channel, as this dictates who controls the permissions.

Solution 1Recommended

Request Access from the SharePoint Site Owner or Tenant Administrator

Since organizational SharePoint policies often restrict sharing capabilities, contacting the site administrator is the most reliable way to regain access to your migrated notebooks.

In many corporate environments, especially after a migration, SharePoint and Microsoft Teams sites are configured so that only site owners can share files. If your notebook resides in one of these locations, standard users will find the sharing options disabled.

1
Identify the notebook location

Check the URL or properties of the OneNote notebook to determine which SharePoint site or Teams group is hosting the file.

2
Contact the administrator

Reach out to your IT department, tenant administrator, or the specific SharePoint site owner who manages that directory.

3
Request permission adjustments

Ask the administrator to either share the notebook directly with your new Microsoft account or adjust the site's sharing settings to allow members to share files and folders.

Request Access from the SharePoint Site Owner or Tenant Administrator
SharePoint Restrictions: Tenant administrators can restrict sharing globally. If site owners are unable to change sharing settings, the global IT administrator will need to update the tenant-level Microsoft 365 sharing policies.
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Frequently Asked Questions

Why is the share button greyed out in my OneNote notebook?

The share button is typically disabled when the notebook is stored in a corporate SharePoint site or Teams channel where the IT administrator has restricted sharing permissions exclusively to site owners.

Can I recover a OneNote notebook if the original owner's account is deleted after migration?

If the notebook was stored in a personal OneDrive and the account was deleted, it may be lost unless an IT admin restores the account within the retention period (usually 30 days). If it was stored in SharePoint, site admins can simply reassign ownership to another user.

How do I manually move a OneNote notebook to a different Microsoft account?

The most reliable method is to open the notebook in the full OneNote desktop application (not the web version), go to File > Export, export the entire notebook as a local package, switch to your new account, and unpack it into your new OneDrive.