Fix Change Backup Folder Settings in OneDrive on Windows

When OneDrive stops working as expected, start with the shortest official checks before you reinstall anything.

Problem Description: Change Backup Folder Settings

I would like to stop synching my Documents, Photos, Desktop, and Music with OneDrive and keep all those folders and files on my PC *only*. I uninstalled OneDrive from my PC, so I access OneDrive via the web (OneDrive.live.com). I cannot get to the backup folder screen to uncheck these folders. All instructions I can find to get to that screen assume I have OneDrive loaded on my PC, so I'm stuck.

Quick Answer for OneDrive File Issues Quick Fix

To stop syncing Documents, Photos, Desktop, and Music folders, reinstall OneDrive on your PC to access settings.

Likely Causes Behind OneDrive Failure Patterns

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger onedrive file issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Installing OneDrive on a New PC

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Once installed, open the OneDrive app, go to settings, and navigate to the Backup tab to manage known folder backup settings and uncheck folders you don't want to sync.

2. If you prefer not to reinstall, manually move files from OneDrive folders back to local folders, ensuring no important files remain in OneDrive folders.

Alternative Solutions for Fallback Options for OneDrive File Issues

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: Editing Files in WPS During OneDrive File Issues

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Smooth OneDrive Device Transfers

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Work on copies and keep version history enabled when available.

FAQs About OneDrive File Issues Help Topics

Can WPS Office fix this onedrive file issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall OneDrive before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.