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Printing Problems

Fix Color Printing on Windows 11 with a Canon Selphy Printer

Bushra ParveenBushra Parveen Sep 29, 2026 870 views

Question details

The user is unable to print in color using a Canon Selphy printer on a Windows 11 computer.

How to Fix Color Printing on Windows 11 with a Canon Selphy Printer
Product
Canon Selphy Printer
Device & OS
Windows 11
Scenario
Attempting to print color documents or photos from a Windows 11 PC using a Canon Selphy printer.
Observed behavior
Color printing is unavailable or unsupported because the system defaults to the generic Microsoft IPP class driver instead of the manufacturer's specific driver.
Before you start

Ensure your Canon Selphy printer is turned on, properly connected to your Windows 11 PC via USB or Wi-Fi, and has sufficient color ink and photo paper loaded.

Solution 1Recommended

Install the Official Canon Selphy Printer Driver

Replacing the default Microsoft IPP class driver with the official manufacturer driver is the most effective way to restore full color printing capabilities.

Windows 11 often automatically installs a generic Microsoft IPP inbox class driver for network printers. While great for basic printing, it may not support advanced color profiles or specific hardware features of the Canon Selphy series.

1
Download the official driver

Open your web browser and navigate to the official Canon Support website. Enter your exact Canon Selphy printer model in the search bar.

2
Select your operating system

Choose Windows 11 from the operating system drop-down menu and download the latest recommended printer driver.

3
Install the driver

Double-click the downloaded setup file and follow the on-screen instructions to install the driver on your computer.

4
Restart and test

Restart your PC to apply the changes. Open a document or photo and attempt to print it to verify that color printing is now available.

Install the Official Canon Selphy Printer Driver
Driver Update Complete: Using the manufacturer's official driver ensures that your computer can communicate all necessary color data to the printer.
Seamless Document Printing

Print Color Documents Effortlessly with WPS Office

Once your Canon Selphy driver is successfully updated, you can use WPS Office to easily preview and print high-quality color documents, photos, and presentations. Its intuitive print interface ensures your files look exactly as expected.

  1. 1. Open your document: Launch WPS Office and open the color document, photo, or presentation you wish to print.
  2. 2. Access the print menu: Click on the 'Menu' button in the top left corner and select 'Print', or simply press Ctrl + P on your keyboard.
  3. 3. Select your printer: In the Print dialog box, choose your Canon Selphy printer from the 'Name' drop-down list.
  4. 4. Adjust properties and print: Click 'Properties' to confirm color printing is enabled, then click 'OK' to send your document to the printer.
Fully compatible with Microsoft Word, Excel, and PowerPoint formatsAdvanced print preview and customized color management settingsLightweight, fast, and completely free to use for daily tasks
microsoft office alternative - wps office

Frequently Asked Questions

Why is my Canon printer only printing in black and white on Windows 11?

This commonly occurs when Windows 11 installs a generic Microsoft IPP class driver instead of the official manufacturer's driver. Downloading and installing the exact driver from Canon's support website usually restores color printing functionality.

What is the Microsoft IPP class driver?

The Microsoft IPP (Internet Printing Protocol) class driver is a standard, built-in Windows driver that allows basic printing over a network without needing specific manufacturer software. However, it may lack support for advanced features like specialized color profiles on certain photo printers.

How do I access printer properties in Windows 11?

You can access printer properties by opening the Start menu, navigating to Settings > Bluetooth & devices > Printers & scanners, selecting your printer, and clicking on 'Printer properties'.