Fix Color Printing on Windows 11 with a Canon Selphy Printer
Question details
The user is unable to print in color using a Canon Selphy printer on a Windows 11 computer.

- Product
- Canon Selphy Printer
- Device & OS
- Windows 11
- Scenario
- Attempting to print color documents or photos from a Windows 11 PC using a Canon Selphy printer.
- Observed behavior
- Color printing is unavailable or unsupported because the system defaults to the generic Microsoft IPP class driver instead of the manufacturer's specific driver.
Ensure your Canon Selphy printer is turned on, properly connected to your Windows 11 PC via USB or Wi-Fi, and has sufficient color ink and photo paper loaded.
Install the Official Canon Selphy Printer Driver
Replacing the default Microsoft IPP class driver with the official manufacturer driver is the most effective way to restore full color printing capabilities.
Windows 11 often automatically installs a generic Microsoft IPP inbox class driver for network printers. While great for basic printing, it may not support advanced color profiles or specific hardware features of the Canon Selphy series.
Open your web browser and navigate to the official Canon Support website. Enter your exact Canon Selphy printer model in the search bar.
Choose Windows 11 from the operating system drop-down menu and download the latest recommended printer driver.
Double-click the downloaded setup file and follow the on-screen instructions to install the driver on your computer.
Restart your PC to apply the changes. Open a document or photo and attempt to print it to verify that color printing is now available.

Enable Color Management in Windows Printer Properties
Use this solution if the correct driver is installed but the printer is still defaulting to grayscale or black and white.
Update Windows 11 to the Latest Version
Check for system updates to resolve known driver compatibility bugs between Windows 11 and Canon printers.
Print Color Documents Effortlessly with WPS Office
Once your Canon Selphy driver is successfully updated, you can use WPS Office to easily preview and print high-quality color documents, photos, and presentations. Its intuitive print interface ensures your files look exactly as expected.
- 1. Open your document: Launch WPS Office and open the color document, photo, or presentation you wish to print.
- 2. Access the print menu: Click on the 'Menu' button in the top left corner and select 'Print', or simply press Ctrl + P on your keyboard.
- 3. Select your printer: In the Print dialog box, choose your Canon Selphy printer from the 'Name' drop-down list.
- 4. Adjust properties and print: Click 'Properties' to confirm color printing is enabled, then click 'OK' to send your document to the printer.

Frequently Asked Questions
Why is my Canon printer only printing in black and white on Windows 11?
This commonly occurs when Windows 11 installs a generic Microsoft IPP class driver instead of the official manufacturer's driver. Downloading and installing the exact driver from Canon's support website usually restores color printing functionality.
What is the Microsoft IPP class driver?
The Microsoft IPP (Internet Printing Protocol) class driver is a standard, built-in Windows driver that allows basic printing over a network without needing specific manufacturer software. However, it may lack support for advanced features like specialized color profiles on certain photo printers.
How do I access printer properties in Windows 11?
You can access printer properties by opening the Start menu, navigating to Settings > Bluetooth & devices > Printers & scanners, selecting your printer, and clicking on 'Printer properties'.




